Senior Product Manager, Kuda
Onboarding & Identity
Free mobile bank for Nigerians
Job no longer available
Free mobile bank for Nigerians
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To give all Africans on the continent access to banking services at prices they can afford.
Role
Who you are
- 5+ years of experience in product management or similar roles
- Demonstrable working experience on onboarding within banking or fintech product user journeys
- You will have a strong understanding of the mobile ecosystem
- You will be both technical as well as customer focused, with the ability to create workflows with Engineers, UX Skills to assist you in interacting with Designers and a customer focused mindset that allows you to create a product that allows for consistency throughout our customer experience
- Experience managing KYC platforms
What the job involves
- We’re searching for an experienced Senior Product Manager to join the Onboarding and Identity team at Kuda. As a member of the Product team, you will be responsible for owning the development and execution of our product strategy for customer onboarding and identity
- You will have the unique opportunity to contribute to our growth and expansion by guiding a talented team that will build and iterate features, tools, and controls to help keep our customers and our bank safe
- In that function you will be directly responsible for the entire customer onboarding and verification process, optimizing what information we collect on our customers and at which points of their journey
- You’ll be supporting various divisions in the bank offering advice and support on a large portfolio of new and existing products too
- As a Senior Product Manager in Onboarding and Identity, you’ll partner with our Design, Engineering, Analytics, Data Science, and Core Product teams to create a roadmap full of features, products, experiments, and understanding which will help
- You'll work with a high-performing, entrepreneurial, and product-focused group of engineers and designers, in a highly collaborative and fun environment
- In this exciting role, you'll have the opportunity to make a massive impact on the company, the product, and most importantly, on the lives and livelihoods of our amazing users!
- Take full ownership of the customer onboarding funnel metrics, utilizing these to direct your roadmap, share performance with C-Suite executives, and spot day-to-day issues
- You are responsible for the discovery, development, and improvement of new and existing features within the Identity area; Customer Due Diligence (KYC, enhanced due diligence for additional financial products) and Digital Identity (authentication and authorization)
- You manage external product partners as well as internal stakeholders and communication
- You interface with legal and regulatory teams, operations, and customer experience to ensure that the desired economic and operational KPI's are met throughout the lifecycle of the product portfolio
- Develop and execute a product strategy for onboarding, focused on identifying pain points and prioritizing opportunities for onboarding and customer identity
- Creating a clear vision for how we execute and continuously improve our onboarding journeys
- Own the full product discovery and delivery process from identifying the problem to ideating/research to delivering and then iterating
- Develop, prioritize and regularly review your roadmap ensuring your key metrics align with Kudas OKRs.Then, build consensus, and coordinate with a team of engineers, designers, and analysts to ship high-quality experiences
- Build world-class onboarding and Identity focused experiments and features using data, research and collaboration to lead your thinking. Define methods and metrics for identifying success and failure
- Coordinate resources, and create project timelines, to ensure on-time delivery with the highest quality
- Deliver features and products that will create amazing user experiences and validate these with customers
Our take
Kuda, which provides free mobile-first banking services for Nigerians, is one of the most high profile African neobanks in a fast-growing field.
On the African continent, almost half of adults remain without a bank, but most adults own a smartphone, meaning there’s huge potential for easy, mobile first financial services. In Nigeria, where Kuda initially focused its operations (it has now expanded to the UK), a median age of around 19 years also indicates that the neobanking market is ripe for mainstream adoption.
It’s also telling that Kuda’s lead investor was Valar, which also invested heavily in major disruptor banks N26 and Wise. Indeed, that this was Valar’s first investment in an African startup highlights its prospect for further growth.
The company has big plans for the future with an intention to launch in new markets, with further products, all the while maintaining its focus on the African diaspora.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2024
$15m
LATE VC
Aug 2021
$55m
SERIES B
Total funding: $106.6m
Company benefits
- A great and upbeat work environment populated by a multinational team
- Career development & growth opportunities
- A great work life balance
- Remote working option for certain roles
Company HQ
Finsbury, London, UK
Leadership
Babs Ogundeyi
(Co-Founder & CEO)Fomer PwC Engagement Manager, and former Special Adviser to the Governor on Finance in the Oyo State Goverment. Founded and sold car classifieds magazine Motortrader Nigeria to a major national newspaper.
Musty Mustapha
(Co-Founder & CTO)Prior to co-founding Kuta, was a Senior Software Development Engineer at Standard Bank Investment Corporation, and a Business Solutions Developer at both Keystone Banks and First Bank of Nigeria.
Salary benchmarks
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