Lead Documentation Engineer, Mistral AI

• 7+ years in technical writing /developer education, with 4+ years leading teams or defining documentation strategies (AI, SaaS, or complex software preferred)
• Proven ability to develop and implement scalable documentation strategies
• Experience with AI/ML concepts is a strong plus
• Proficiency in Markdown, Git, and technical CMS (e.g., Docusaurus, Sphinx)
• Familiarity with collaboration tools (Notion, Confluence) and analytics platforms (Google Analytics, Hotjar)
• Fluent English (primary working language); French is a bonus
• Strong leadership to inspire teams and align stakeholders
• Ability to simplify complex concepts for diverse audiences
• Self-motivated, detail-oriented, and thrives in fast-paced environments
• Collaborative mindset, comfortable working with both technical and non-technical teams

Desirable

• As our Lead Documentation Engineer, you will define the strategic vision for all technical documentation at Mistral AI. Your responsibilities include:
• Structuring and standardizing technical content to ensure quality, consistency, and alignment with the needs of users, developers, and partners
• Building and leading a team of technical writers, collaborating closely with Product, Engineering, and Support teams
• Driving editorial and technical excellence, while optimizing tools and processes for scalable, high-impact documentation
• Reporting directly to the VP of Engineering, ensuring documentation aligns with technical and product priorities
• Define and execute a comprehensive documentation strategy aligned with product roadmaps and business objectives
• Develop a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers
• Advocate for users in product and technical discussions
• Recruit, mentor, and develop a team of technical writers
• Prioritize documentation projects based on business impact and user feedback
• Work closely with Product, Engineering, and Support to ensure documentation supports product development, onboarding, and customer success
• Partner with Engineering to adopt a "docs-as-code" approach, embedding documentation early in the development lifecycle
• Participate in technical reviews to maintain accuracy and relevance
• Create and enforce guidelines for tone, structure, and accessibility across all documentation (APIs, SDKs, tutorials, release notes, FAQs, etc.)
• Streamline content creation, updates, and localization using modern tools (Markdown, Git, headless CMS, generative AI)
• Identify documentation gaps and propose innovative solutions, such as interactive guides or chatbot integration
• Deliver clear, precise, and adaptable content for technical and non-technical audiences
• Track and analyze documentation effectiveness through metrics, user feedback, and support ticket resolution rates
• Promote best practices and provide training across the organization
• Stay updated on trends in technical documentation, including AI, localization, and UX writing
• Benchmark against industry standards and implement improvements, such as dynamic content personalization