Engineering Manager, Etsy
$239-311k
In addition to salary, you will also be eligible for an equity package, and an annual performance bonus
More information about location
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
$239-311k
In addition to salary, you will also be eligible for an equity package, and an annual performance bonus
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- Significant hands-on experience as a software engineer, SRE, or system administrator in a cloud environment, with at least 3 years of experience in technical team management, specifically leading SRE teams responsible for the uptime of business-critical production environments
- A passion for building highly scalable, fault-tolerant systems and an understanding of good systems design
- Strong verbal and written communication skills, with the ability to explain complex technical issues accurately to both technical and non-technical audiences at different levels of detail
- Experience in making data-driven decisions and flexibility to course correct and iterate at scale
- Proven ability to develop strong mechanisms for organizing, tracking, and measuring technical work, and making it visible to various stakeholders
- An understanding of what motivates your team and how to create the space necessary for them to do their best work
- The ability to be engaged in technical decisions and discussions while knowing when to defer to technical leaders
- A clear understanding of the direction your team needs to take to achieve their goals and the ability to establish success metrics to iteratively progress toward them
- Prior experience managing high scale distributed systems in Kubernetes
What the job involves
- Etsy's is seeking an Engineering Manager to lead our Services SRE team
- This team is responsible for ensuring the reliability and availability of Etsy’s critical services that support Search, Ads, Recommendations, and Machine Learning
- This is a full-time position reporting to the Director of Engineering, Search Platform
- The Services SRE team, which is part of the Services Infra & SRE organization, ensures the reliability and availability of business-critical services
- Work closely with product and enablement teams to design, deploy, and enhance the reliability of services running on Kubernetes (GKE), while implementing best practices
- Own the end-to-end development experience for most services across Search, Ads, and Recommendations, empowering developers to deploy code safely and efficiently
- Promote the adoption of standardized processes and tools for consistent service support
- Ensure services meet the required Production Readiness Rubric (PRR) standards
- Provide 24/7 on-call support, focusing on the reliability of supported services
- Lead post-incident analysis and drive remediation efforts
- Lead a team of 5 to 8 SREs, spending the majority of your time guiding and coaching engineers to achieve results together, while not hesitating to dive deep technically if required
- Partake in technical conversations with your engineers and leverage your previous experience to provide technical direction and influence technical decisions
- Build, lead and mentor your team on communication (up, down, and sidewards), technical strategy, delivery, and execution
- Work closely and collaboratively with partner teams to understand their problems and remain flexible to changes in the roadmap
- Define methods and success metrics for both current projects and future proposals
- Lead all aspects of people development, including mentoring, performance reviews, promotions, hiring, and retention
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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