Sales Operations Specialist, Givebutter
$80-95k
+ Equity + Bonus
Non-profit fundraising platform
Be an early applicant
Non-profit fundraising platform
21-100 employees
Be an early applicant
$80-95k
+ Equity + Bonus
21-100 employees
Company mission
Givebutter's mission is to empower the Changemaker in all of us.
Role
Who you are
- The ideal candidate has hands-on experience managing sales operations in HubSpot, a strong grasp of CRM best practices, and a passion for data-driven decision-making
- Success in this role will require strong analytical skills, problem-solving abilities, and a drive for continuous improvement
- Have experience working in sales and sales support roles - you have experience working on a sales team and have transitioned to operations or supported operational success, or you have been in sales support role for some time
- Understand the ever-changing nature of a SaaS startup - you recognize that the solution today might not be the solution tomorrow, but what you build can scale and grow with that change
- Takes a data-driven approach to decision-making - you rely on facts and analysis to guide strategies and optimize processes
- See an issue and solve it - you are someone who takes initiative and proactively solves problems
- 2+ years of experience sales operations, data analysis, or a similar role within a high-growth SaaS environment
- 2+ year(s) Hubspot Sales Hub Administrator and experience with other sales-related softwares (i.e. Conversation Intelligence, Compensation Software, Automation tools)
- Expertise in building, optimizing, and documenting sales processes and tools
- Highly proficient in G-Suite or Microsoft Suite
- High level of detail orientation and experience managing/prioritizing competing demands
- Experience selling into the nonprofit space is a bonus, but not required
What the job involves
- Givebutter is seeking a Sales Operations Specialist to help level up our sales team’s operations as they continue to scale
- We’re seeking a detail-oriented and analytical professional to improve sales workflows, enhance data accuracy, and drive operational efficiency to support revenue growth
- In this role, you’ll play a key part in refining sales processes, resolving operational challenges, and ensuring seamless CRM utilization
- You’ll be responsible for maintaining dashboards and reports to track key sales metrics, providing actionable insights to sales leadership, and working closely with teams across RevOps, Marketing, and Customer Success to align strategies
- You should be eager to support the sales team throughout the deal cycle, establish standardized processes, and contribute to forecasting and performance analysis
- Key responsibilities include designing and maintaining sales workflows, safeguarding data integrity, monitoring pipeline health, and assisting with quota assignments and performance tracking
- Design, implement, and maintain efficient sales workflows and processes in HubSpot, while monitoring CRM utilization for continuous improvement
- Support the sales team throughout the deal cycle by troubleshooting operational issues and removing roadblocks
- Support the maintenance and integrity of sales data within HubSpot, including contact, company, and deal records
- Own dashboards and reports to track primary Sales KPIs such as lead conversion rates, pipeline health, win rates, and sales velocity
- Develop and document standardized procedures for the sales team, ensuring clarity and consistency
- Provide data-driven insights to sales leadership for forecasting and strategic decision-making
- Assist regarding quota assignments and sales team performance tracking
- Collaborate as part of the RevOps team to ensure alignment between sales and broader revenue strategies
Application process
- Deadline to apply: 12 April 2025 at 06:00 BST
Our take
The rise of crowdfunding has helped democratize fundraising for for-profit companies, but the infrastructure for non-profits has lagged behind. Givebutter sets out to change this, supplying a feature-rich, easy to use fundraising platform for the "changemakers of today", which has been used to raise millions of dollars for good causes.
Crucially, unlike other crowdfunding platforms, 100% of the donation typically goes to the campaign, with Givebutter making its money entirely through tips and occasional but transparent transaction fees. In 2022, the company raised capital that has been put to work developing the product to be fit for all types of fundraising.
Having already seen impressive success in certain segments, these new development efforts will help expand Givebutter's reach. For example, it launched a CRM to help it reach more small, local nonprofits, and has released the industry's first donor-advised fund (DAF) donate button, through which donors can recommend a nonprofit for a donation in just three clicks.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (1 round)
Jun 2022
$7m
SEED
Total funding: $7m
Company benefits
- We offer Medical, Dental, and Vision insurance covered 100% for employees
- Up to 15 days of paid vacation time per year plus additional days per year with the company (we take off all 10+ Federal Holidays and provide 2 floating holidays)
- 12 weeks paid parental leave for both primary and secondary caregivers
- Participate in team trips each year to meet, hang, and work in person
- Home office stipend
- Charitable giving - employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter
- Learning and development reimbursement opportunities
Company HQ
Penn Quarter, Washington, DC
Leadership
Max Friedman
(CEO)Co-founded Givebutter on graduating from George Washington University in Computer Science and Finance.
Liran Cohen
(CTO)Co-founded Givebutter on graduating from George Washington University with an MS in Computer Science.
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