Senior Data Analyst, Brightwheel

Customer Success

$99-138k

Salary is applicable to California, Colorado, New York City and Washington based candidates only and is partially dependent on location

SQL

Tableau

Looker

Airflow

Salesforce

Hubspot

Redshift

Junior, Mid and Senior level

Remote from US

Online platform for early education management

Job no longer available

Online platform for early education management

501-1000 employees

B2BEducationCommunicationSaaS

Job no longer available

$99-138k

Salary is applicable to California, Colorado, New York City and Washington based candidates only and is partially dependent on location

SQL

Tableau

Looker

Airflow

Salesforce

Hubspot

Redshift

Junior, Mid and Senior level

Remote from US

501-1000 employees

B2BEducationCommunicationSaaS

Company mission

To improve education for young children, given the vital importance of early education for later life.

Job

Company

Role

Who you are

The ideal candidate is someone who has a strong bias towards action, enjoys finding patterns amidst chaos and has repeated, demonstrated success using analytics to drive impact
We are looking for someone who has technical skills to surface insights quickly and the communication skills to translate those insights in a way that persuades action
2-4 years experience in analytics, business intelligence, or other relevant technical role, or 1-2 yrs of analyst experience paired with 1-2 years of consulting or other directly relevant experience (Preferred: Experience supporting sales or customer success teams)
Highly proficient in SQL with working knowledge of optimizing and debugging complex queries (Preferred: ETL experience)
Proficiency in one or more analytics visualization tools (e.g., Tableau, Looker, Mode)
Must have experience deriving insights from complex data and dealing with relational databases
Working knowledge of data engineering principles: understanding how to store, manage, & retrieve large-scale data sets from multiple systems for analysis or operations
Demonstrated ability to be a trusted & respected business partner to all levels in the organization, and the ability to translate data into clearly actionable next steps for internal teams
Ownership mindset: Must be able to initiate, prioritize and drive projects to completion with minimal guidance
Experience with our most relevant tools a plus (Redshift, Tableau, Salesforce, Hubspot, Fivetran, Airflow)
Experience designing A/B tests and interpreting results a plus

What the job involves

This person will both answer high priority, targeted business questions to drive growth as well as support day-to-day reporting needed across Customer Onboarding, Customer Engagement, and Customer Support
Additionally, this person will work closely with our Data & Analytics Engineering team on building and improving our operational data sets that power our analytics and operational workflows
Use quantitative data analysis across multiple data sources to provide insights to help business leaders understand critical business questions - including identifying and quantifying the key levers that impact the business
Identify analyses and key metrics to drive and inform our GTM strategy and track progress against company initiatives
Report against company initiatives by identifying key metrics and building executive-facing dashboards to track progress across Customer Success
Build scaled analytical solutions for the business partnering closely with Data Engineering to simultaneously ensure sustainable sources in the data warehouse
Partner closely with your internal stakeholders to intake, prioritize and deliver against new report requests and analysis/business questions
Collaborate with cross-functional operational teams to drive continuous data discovery and usage

Our take

Childcare and teaching is a profession fraught with pressures and paperwork and yet it remains relatively ill attended to by advances in tech and software. Brightwheel want to revolutionize this, focusing on facilitating the administrative and communicative relationship between schools, carers and parents or guardians.

As tech enters the classrooms there are various apps focusing on the education itself with fewer actually handling the communications for schools. Brightwheel's platform helps increase parental and teacher engagement with students everyday, while helping small education businesses save money, time, and to grow.

Brightwheel is carving out a name for itself as a service valuable for its exciting and useful new updates. It was quick to adapt to school closures too by offering distance learning capabilities and health testing. And on top of this, it also caters to childcare in lower-income areas with a freemium model. Making its a go-to platform for early education.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

-15% employee growth in 12 months

Glassdoor (3.6)

Trustpilot (1.6)

Company

Funding (last 2 of 5 rounds)

Feb 2021

$55m

SERIES C

Oct 2018

$21m

SERIES B

Total funding: $88.8m

Company HQ

Financial District, San Francisco, CA

Leadership

Dave Vasen

(Founder & CEO)

Dave started his career at Morgan Stanley, before spending a year at Cisco and 3 years as a Bain Consultant. He worked at Amazon for 2 years, and after taking on several Advisory roles he founded Brightwheel in 2014.

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