Senior Payroll Specialist, Personio
German Speaking
Plus equity
All-in-one HR platform for SMEs
Job no longer available
All-in-one HR platform for SMEs
1001+ employees
Job no longer available
Plus equity
1001+ employees
Company mission
Personio is an all-in-one HR platform that helps organizations unlock the power of people
Role
Who you are
- You have at least 3-5 years of operational experience in end-to-end payroll processing
- You are proficient in different payroll systems
- You are business proficient in German and have a good command of English
- You demonstrate leadership qualities to guide and mentor junior specialists
- Your proven track record in handling complex payroll cases is a significant asset
- You are a team player, empathetic and move mountains to ensure the satisfaction of your customers
- You have the highest standards for quality and diligence in your work
What the job involves
- As a (Senior) Payroll Specialist (d/f/m), you provide a best-in class service for all Personio customers. Your efforts drive customer satisfaction, continuous improvement of our end-to-end customer journey and payroll processes, which directly translates into a high customer lifetime value and active Personio promoters
- In case of technical and product issues, you collaborate with Product & Engineering teams to identify gaps in Personio and support to improve them. Your feedback to product teams directly contributes to further product automation and a great user experience
- Team Guidance & Mentorship: You guide a team of approximately 5 Payroll Specialists, ensuring exceptional customer service and fostering professional development through mentorship
- Implementation Management & Monthly Support: You oversee implementation processes and monthly payroll runs, ensuring efficiency and high standards of service delivery
- Customer Support & Assistance: You ensure timely assistance to customers during implementation and ongoing support phases, maintaining adherence to quality standards
- Payroll Expertise: You utilize extensive payroll expertise to address challenges and manage escalations effectively, serving as a go-to resource for the team
- Internal Collaboration for Improvement: You collaborate with internal teams to address technical challenges, identify process improvements, and enhance payroll services
- Customer Satisfaction & Experience: You drive customer satisfaction by ensuring exceptional customer experiences throughout implementation and ongoing support processes
Our take
Personio was set up to automate and simplify HR tasks with a single software. This means reducing admin and accelerating efficiency with data and processes seamlessly integrating with each other.
What sets Personio apart from its competitors is the fact that its solution covers all the core HR processes that are key to every company’s success and can be performed in one place. This gives HR professionals the time and energy to focus on more strategic topics like talent development and employer branding. Personio has over 10,000 customers, among which are 1.5 million employees using its software.
With substantial funding from multiple investors, Personio is focused on growing the tools it offers as well as expanding into what they describe as “people workflow automation". With 1.7 million small and medium-sized businesses still stuck in the spreadsheet era, Personio will deliver even more value to businesses in years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$200m
Series E
Oct 2021
$270m
Series E
Total funding: $724.2m
Company benefits
- Competitive compensation package that includes salary, benefits, and pre-IPO equity
- Annual personal development budget for you to invest in your development via professional memberships, external certifications, conferences, and more
- Come together with regular company and team events, like our annual All Company Culture week and local year-end celebrations
- Choose between multiple sustainable transportation options, like a subsidised bike lease or monthly transit ticket
- Invest in your retirement via the Personio Pension Scheme, including a Personio contribution
- 2 Impact Days you can use to have an impact on the environment and society – one for an individual project of your choice and one for a company-wide initiative
- Find your best way to work with our office-led, remote-friendly hybrid setup. Spend roughly half your time in the office and half remote
- Receive generous family leave, child support, mental health support, and sabbatical opportunities
Company values
- Exceed Customer Expectations - We anticipate, prioritize, and solve for the needs of our customers
- Deliver Exceptional Results - We dream big and move with urgency to make great things happen
- Elevate One Another - We work together as trusted partners to amplify our collective impact
- Care to Challenge - We care personally and challenge directly to unlock our full potential
- Ignite Positive Momentum - We embrace the challenge with a positive mindset and celebrate our wins together
Company HQ
Old Town, Munich, BY
Articles
Leadership
Hanno Renner
(Co-Founder & CEO)Also co-founded Feedbackme in 2015 and is a member of the "Advisory Board of the Young Digital Economy".
Arseniy Vershinin
(Co-Founder )Also co-founded nuclino in 2015. Before then, was an iOS Developer at Freeletics and Empatika.
Roman Schumacher
(Co-Founder )Previously co-founded Feedbackme and is a member of Founders Pledge.
Ignaz Forstmeier
(Co-Founder)They're an advisor and investor for y42.
Jonas Rieke
(Co-Founder & COO)Diversity, Equity & Inclusion at Personio
Holly Smith (Diversity, Equity & Inclusion Partner)
- Our Count Me In DEI survey is designed to measure our progress towards our DEI goals and identify gaps and improvement areas to inform our planning of future initiatives.
- Our main focus in 2023 has been supporting and uplifting women in tech. It’s something our Exec are really passionate about. Within this we have launched: our first 'Lift Mentorship Program' and Career Coaching for Women.
- Personio Parents: Starting in 2024, we’ll be launching a new initiative to support Personios in their careers and journey as a parent or caregiver.
- To find out more about Personio’s commitment to diversity and inclusion to ensure we are a company where everyone can embrace their uniqueness, visit our page https://www.personio.com/about-personio/diversity/
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