Director of Account Management, Progyny
Large Market
$140-155k
Salary applicable to candidates in New York only. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity
Fertility benefits management company
Job no longer available
Fertility benefits management company
501-1000 employees
Job no longer available
$140-155k
Salary applicable to candidates in New York only. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity
501-1000 employees
Company mission
To empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.
Role
Who you are
- 10+ years of strategic and consultative account management/client success experience within healthcare, employer benefits or insurance industries
- Proven track record of working with senior-level executives for client relationship management and consultation within healthcare benefits segment
- Excellent negotiation, collaboration, listening and follow-up skills
- Excellent messaging, positioning and presentation of information for client impact and decision-making
- Unparalleled project management skills - identify a goal and the steps needed; actively manage action steps to accomplish goal while managing and holding key stakeholders accountable
- Strong business and financial acumen; strong problem-solving, judgment and analytic skills
- Prior experience and success in a fast-growing organization
- Preferred to be based in the East / Northeast United States, and able to travel 30% for client and company meetings
What the job involves
- Establish, cultivate, a manage and maintain the employer-client relationship at multiple levels, serving as a healthcare consultant and trusted business advisor
- Build relationships with key employer-client stakeholders, consultants, and brokers, recognizing the value each brings to employers
- Meet with clients regularly (virtually and in-person) or more often as necessary to provide program updates and address business concerns
- Prepare, host and follow-up an annual priorities and goals planning session with the client
- Create and clearly articulate the value story, trend drivers and tracking of solutions performance to the client utilizing and cost data to uncover actionable insights and help client elevate investment in the fertility and family building offering
- Create and execute on the strategic retention and growth plan for each assigned client
- Effectively plan, negotiate, and influence the interactions and relationships with employers, their brokers / consultants and internal team members to achieve strategic account goals
- Successfully manage upsells of new product lines and renewals of current clients
- Deliver on key KPIs, including sales performance, relationship satisfaction, marketing and retention metrics for employer clients
- Resolve member abrasions that are escalated within Progyny and work with other team members to identify the root cause of the escalation and the best path to resolve it
Our take
Progyny stands at the forefront of fertility benefits management in the United States, reshaping the landscape of fertility and family-building benefits through its holistic approach that caters to employers, patients, and physicians alike. As the demand for fertility benefits surges amidst a competitive labour market, Progyny has experienced remarkable growth, boasting a client base exceeding 370 across 40 industries.
In a testament to its commitment to comprehensive care, Progyny has expanded its provider network to encompass reproductive urologists (RU), recognising the significance of male-factor infertility, which accounts for approximately one-third of infertility cases. This expansion extends coverage and accessibility to millions, underscoring Progyny's dedication to addressing diverse fertility needs.
Through its strategic expansions and unwavering dedication, Progyny continues to pioneer advancements in fertility and family-building benefits. By fostering inclusivity and providing unparalleled support, Progyny remains at the forefront of revolutionising reproductive healthcare, shaping a brighter future for individuals and families alike.
Steph
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2017
$5m
EARLY VC
May 2017
$10m
SERIES B
Total funding: $98.3m
Company benefits
- Family friendly benefits: Paid family and parental leave-, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group
- Health, dental, vision and life insurance options for employees and family
- Free in-person, virtual and text-based mental health and wellness support
- Paid time off, including vacation, sick leave, personal days and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Company social events
- Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Company HQ
Garment District, New York, NY
Leadership
Pete Anevski
(CEO)Held several other executive positions at the company, such as COO & CFO, before becoming CEO in 2022. Former Executive VP & CFO of WebMD.
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