UX Researcher, Interbrand
HYD
2+ days a week in office
Global brand consultancy
Open for applications
Global brand consultancy
1001+ employees
Open for applications
2+ days a week in office
1001+ employees
Company mission
To forge iconic moves for brands through strategy and creativity.
Role
Who you are
- We are looking for an experienced and talented digital UX Researcher to join our growing UX and product team
- You will be comfortable working with data - from gathering and analysis through to presentation
- Knowledge of driving impact through delivering actionable insights and follow through to their implementation
- Proficiency in a wide variety of qualitative & quantitative research methods - comfortable working with social science statistics a big plus
- Excellent communication, presentation, and writing
- Experience managing your own projects involving cross-functional
- Team player with a proactive attitude and the ability to have open, direct, and respectful conversations to reach the best possible design solutions as a
- Strong aptitude for learning new technologies
- 2+ years of experience in research related to software and digital
- Previous experience with Data analytics and Sharepoint
What the job involves
- The Researcher is responsible for all aspects of research planning, recruiting, moderation, analysing and reporting for both generative (participatory design) and evaluation (usability testing) research
- You will be using a variety of user testing methodologies to reveal actionable customer insights
- Identifying and prioritising short-term and long-term research that delivers
- Conducting research throughout the product life Using research to advocate for product changes on behalf of our product's users
- Create well written recruitment briefs and research
- Delivering accurate and usable insights by using a wide variety of methods such as: field research, diary studies, surveys, user/usability testing (remote and in person), ideation workshops, and any other methods you find
- Review, analyse, and communicate qualitative and quantitative data to produce strategic insights, and applicable recommendations that shape how product teams think about medium and long-term product strategy
- Develop personas and stories to promote empathy with users among stakeholders
- Work closely with product teams to identify research
- Help build the process and toolkit for UX research including the above
- Promoting user centered design principles and best practice across the
- Compiling finished, well-documented research findings to deliver meaningful and actionable insights for internal and external consumption
- Presenting your research findings to stakeholders
Salary benchmarks
Our take
In an age of unprecedented abundance of choice and speed of innovation, customers’ expectations are moving faster than businesses. It takes bold moves — or "Iconic Moves", as Interbrand likes to call them — to leap ahead of customers and competitors.
For more than forty years, Interbrand has been partnering with the world’s leading businesses to create such Iconic Moves that transform perceptions and drive business growth. Interbrand helps its clients captivate new audiences, drive portfolio growth, launch new offers, enhance M&A success, mobilise talent, identify new revenue opportunities, and more.
Interbrand has continuously evolved and adapted to new trends in the digital space, something that is ever relevant given the rapid speed at which technology is evolving. The company invests in identifying these unpredictable factors to offer a forward thinking consulting service that best positions its brands, which include leaders like Apple, Google, and Disney, for maximum success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Work from home opportunities
Company values
- Lead with love
- Speak up
- Be brave
- Make it happen
Company HQ
Financial District, New York, NY
Articles
Leadership
Gonzalo Brujó
(Global CEO)Has been at the company since 2003, in positions including Managing Director, Global Chief Growth Officer, and ultimately Global CEO.
Diversity, Equity & Inclusion at Interbrand
- Interbrand has both local and global DEI Task Forces, in addition to access to the Omnicom People Engagement Network (OPEN), OPEN Pride, Omniwomen, and are proud supporters of ADCOLOR
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