Customer Advocacy Manager, Alteryx
$85-100k
This role is also eligible for a target annual bonus of 15% of base salary, based on individual and company performance
Analytics & data science automation
Be an early applicant
Analytics & data science automation
1001+ employees
Be an early applicant
$85-100k
This role is also eligible for a target annual bonus of 15% of base salary, based on individual and company performance
1001+ employees
Company mission
To put data and AI to work for the Intelligent Enterprise.
Role
Who you are
- 5+ years of professional experience, including at least 3 years in customer marketing, customer advocacy, community, or a related customer-facing program role
- A track record of owning a program independently, with limited oversight
- Strong interviewing skills — able to draw out a customer's story and shape it into a compelling narrative
- Experience briefing and managing external vendors (e.g., video production) and internal writers to produce polished deliverables
- Excellent cross-functional collaboration skills — proven ability to work with Sales, CSM, Product Marketing, PR/AR, and Marketing to get things done
- Strong relationship-building skills, both internal and external
- Action-oriented with strong project management instincts; comfortable managing multiple stories, speakers, and requests at once
- Excellent written and verbal communication skills
- Bachelor's degree or equivalent relevant experience
- Why Alteryx
- We're living through a once-in-a-generation shift in how work gets done, and Alteryx is helping lead it. You'll do meaningful work alongside people who care about impact, get the trust and support to shape a career that fits your ambition, and see the direct result of your work: customers turning data into decisions, and their stories inspiring the next customer to do the same
What the job involves
- You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible
- At Alteryx, we're putting data + AI to work for the Intelligent Enterprise — and our customers are at the heart of that story
- Our success is measured by theirs, and we're looking for a Customer Advocacy Manager to bring that to life: running a program that celebrates our best customers, puts their voices front and center, and turns their success into stories that inspire the market and prove what's possible with Alteryx
- This is a chance to own an established program and help shape its next chapter — part community builder, part storyteller, part connector — with real visibility across Sales, Product Marketing, and company events
- Own and grow a curated group of elite customer advocates — managing engagement, surfacing opportunities for them to be recognized, and keeping the program running day to day
- Run our annual customer awards program end to end — nominations, judging, and recognition — celebrating our advocates' impact
- Partner with Sales and Customer Success teams to identify customers with compelling stories, then engage and interview them directly to pull out the narratives that will resonate with and influence the market
- Partner with Product Marketing to ensure customer stories align with product messaging and positioning
- Drive case studies and customer videos from identification through publication — coordinating with video vendors for filming/production and internal writers to produce the written stories
- Source and prepare customers to speak at events, webinars, and other public forums
- Fulfill PR and analyst relations (AR) requests for customer references, quotes, and stories
- Work across the marketing team to match the right customer to the right opportunity at the right time — sales enablement, campaigns, events, and more
- Build strong internal relationships (Sales, CSM, Product Marketing, PR/AR, Events, broader Marketing) and external relationships with advocates to keep the pipeline of stories and speakers full
- Track and report on program engagement and advocacy outcomes
Our take
Alteryx brings a suite of tools to automate data driven processes on a large scale, massively speeding up data based procedures. The system also uses AI to analyse data and provide insights to enable rapid decision making.
What Alteryx does differently from other data science tool developers is focus on the accessibility of its software, taking a low code/no code approach. This allows for greater collaboration between people with differing skill sets, speeding up processes for its users.
The business has made some strategic partnerships over time, most notably with Snowflake and Blue Prism. And with AI becoming more, Alteryx is projected to make major inroads in its market as more companies turn to automated solutions for data analysis.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2015
$85m
SERIES C
Oct 2014
$60m
SERIES B
Total funding: $217m
Company HQ
Irvine Business Complex, Irvine, CA
Leadership
Dean Stoecker
(Executive Chairman)Dean began his career as a Sales Manager at D&B and Strategic Mapping for 6 years, before working as CEO of SRC for 13 years. In 1997, he co-founded Alteryx, serving as CEO from 2010, and has been Executive Chairman since 2020.
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