Senior Site Reliability Engineer, Board Intelligence
1-5 days a week in office
Board management software
Job no longer available
Board management software
101-200 employees
Job no longer available
1-5 days a week in office
101-200 employees
Company mission
Board Intelligence's mission is to help all boards and leadership teams to be a powerful driver of performance and a force for good.
Role
Who you are
- Strong communication skills with the ability and openness to work across a range of varied stakeholders and confidence to check and challenge when required
- Cares about evolving SRE best practices (through a security lens) and is driven to find the right ways of working with the team
- Appreciation of architecture decisions and trade offs
- Is self-driven and constantly striving to improve everything with automation and monitoring
- Is able and willing to travel to our physical datacenters in the U.K should the need arise
- Demonstrates and promotes positive attitudes and behaviours: collaboration, learning, sharing, respect and kindness
- Security Clearance (SC) in the UK
- A strong background in SRE/DevOps or Linux System Administration
- A strong background in system automation using configuration management systems such as Ansible, Chef or Puppet
- A solid understanding of containerisation and container orchestration using tools such as Kubernetes
- Experience with creation of automation using APIs
- Experience of automation testing in an Agile Software environment
- Close familiarity with some or all of:
- Network management and optimisation
- Postgresql Database management and optimisation
- With common security frameworks CIS, NIST, OWASP
- Familiarity with Public Cloud Services like AWS | GCP | Azure
- Familiarity with co-located physical infrastructure (we’re currently hybrid)
- Solid understanding of Continuous Integration (CI) and Continuous Deployment (CD)
- Close familiarity with or direct experience of the trade-offs and design decisions Software Engineers need to make when developing applications that must perform and scale well in the real world
- Experience with technical writing and or reviewing technical designs
- Strong experience and understanding of Agile practices including Scrum, Kanban etc
- An understanding of one or more of the following languages: Ruby, Java, Go, Bash/Shell
- Strong experience with issue tracking software like Jira and story management lifecycle in general
What the job involves
- We build, maintain, and improve the software that our clients rely on. Our work ensures that Board Intelligence product suite is efficient, scalable, and capable of adapting to changing customer needs
- As a Senior Site Reliability Engineer (SRE), you'll be joining a team whose mission is to ensure the availability, performance, security and reliability of our platform and core services, ensuring that they meet the needs of our internal and external users
- You will take the lead on projects across the entire breadth of our tech stack, from planning all the way through to delivery and maintenance - you will bring others on the team with you on the journey too and not just go it alone
- You will be responsible for visibility and monitoring of those systems, for building tooling and automation to reduce TOIL and for responding to incidents as part of our 24/7 SRE on-call team
- Strives to provide the highest standards of Availability, Scalability, Performance and Security for our Software as a Service environments across multiple cloud vendors and our own private cloud physical infrastructure hosted at datacentres in the UK
- Provides enabling infrastructure, pipelines and tooling to support product development
- Works closely with security, product development and commercial teams to ensure the future suitability of our infrastructure
- Agrees and sets standards and methodologies for engineering work
- Proactively monitors our platform and responds to incidents as part of a 24 / 7 rota
- We're looking for a great Senior SRE to be a hands on individual contributor to key technical projects and to help us build a first-class SRE function
- Hands on work with technical projects, taking direction from the team Principals
- Implement and maintain monitoring solutions / metric-driven alerting, logging and tracing
- Troubleshoot in complex environments
- Establish and measure SLIs and SLOs with engineering teams and continuously improve relationships and ways of working with other engineering teams
- Participate in periodic 24x7 paid on-call duties
- Holds, or is eligible to obtain HMG Security Clearance at the SC level
- Build and manage systems, infrastructure and applications using infrastructure as code and automation (Terraform, Ansible, K8s, Helm, Go)
- Pair programming, knowledge sharing and running appropriate training sessions for the team
- Writing well-defined tickets (and supporting documentation when required) as well as keeping them up-to-date
Salary benchmarks
Our take
Board Intelligence has been helping boards to make smarter, faster decisions for more than 2 decades and it has been turning that knowledge into software since 2008. With over 18,000 users engaged on its platform, BI works with FTSE 100s, large privately-owned companies, public sector and government departments, and has delivered ~50% YOY growth over the past five years.
The company's product is smart board report packs supported by its AI tool Lucia, which helps to evaluate the balance of board reports. Board Intelligence also offers a secure portal for board pack distributions and has its own advisory consultancy arm. BI's mission is definitely ambitious then, and it will need full support from the up-and-coming young generation of board members to favour the adoption of its smart board packs.
In 2024, it sold a majority stake in its company to K1 Investments off the back of a doubling of valuation over 3 years. With new international support behind it, its 3000-strong client base - which includes the likes of John Lewis and ITV - will no doubt gain even more value from Board Intelligence's offering.
Steph
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Company benefits
- Competitive salary, commission plan & pension scheme
- 26 days holiday each calendar year
- Bupa health & dental cover (including Babylon Virtual GP)
- Group life insurance (4x annual salary)
- Employee Assistance Program and Bereavement Counselling & Probate Helpline
- Daily breakfast, drinks, fruit and snacks
- Regular training & development, mini MBA series, lunch & learns
- AIG Smart Health (virtual GP app)
- Season Ticket Travel Card Loan and Cycle to Work Scheme
- Eye test vouchers and Flu Jabs
- Gym membership discounts
- Regular company socials. Friday drinks
Company HQ
City of London, London, UK
Leadership
Jennifer Sundberg
(Advisory Board Member & Co-Founder)Master of Arts at University of Cambridge. Also member of the advisory board at FINCA International since January 2011
Pippa Begg
(CEO)Master of Arts at University of Cambridge. Senior Product Manager at Russell Investments from 2005 to 2008
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