Billing and Credit Risk Manager, Vantage Data Centers
$110-120k
+ Bonus
Customizable enterprise data center solutions
Be an early applicant
Customizable enterprise data center solutions
1001+ employees
Be an early applicant
$110-120k
+ Bonus
1001+ employees
Company mission
To design, build and operate resilient, sustainable digital infrastructure for the world’s leading technology companies with a relentless focus on customer experience.
Role
Who you are
- Accounting and/or Finance or equivalent academic credentials required. CPA designation a plus
- Experience working in a billing or a financial lease management role
- 5 years of relevant leadership experience in a similar team, required
- Data Center, construction, or real estate experience preferred, but not required
- Understanding of power infrastructure and utility billing processes is beneficial
- Self-starting, resourceful individual who takes initiative with limited direction
- Proficiency with technology in general, and more specifically Microsoft Office 365 (Excel, Outlook)
- Knowledge of Yardi Voyager an asset, but not required
- Experience and proficiency with understanding and summarizing complex lease contracts and billing data
- Responsive and flexible to succeed within a fast growing, collaborative, global and multi-location team environment
- Strong analytical skills with attention to detail and commitment to qualityin a high-volume and changing environment
- Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with customers, with a solid customer service focus
- Ability to read and comprehend customer financial contracts and maintain confidentiality required
- Ability to read and speak French is a plus
- Travel required is expected to be less than 5%
What the job involves
- Vantage is looking for a focused, thorough and impactful manager to lead the billing and collections functions and team and to oversee the completeness and accuracy of Vantage's revenue cycle in North America (US and Canada)
- This includes reviewing monthly recurring lease charges, utility charges and various non-recurring charges against customer leases and other contractual agreements
- To achieve his/her mission, the manager will also be responsible for developing and deploying new tools and processes (variance analysis, billing calendars, checklists, KPIs, ledgers, etc.)
- Fruitful business relationships are critical at Vantage, hence the Manager will not only positively coach, mentor and develop the team handling the day-to-day financial activities of the organization, but will also evaluate, assess, propose and implement improvements to the current systems, processes and working methods in order to even better operate as a fast growing, world-class organization and ensure uniformity of the service to our customers and collaboration within other Finance teams, site operations, IT and sales
- Leads and coaches a team of up to 4 specialists involved in billings, collection and cash application activities
- Coordinates all billing activities for Vantage's North America customer base (monthly recurring, utility, customer construction and non-recurring charges)
- Maintains, upgrades, deploys customer ledgers and databases for financial tracking purposes
- Works with the wider finance team to ensure financial reporting accuracy and contribute to an effective internal control environment
- Ensures compliance to Vantage standards and customer leases
- Assists with special projects involving the financial aspects of customer leases (integration, process changes)
- Collaborates with the customer experience, finance, IT, operations and sales teams to ensure we operate as efficiently and accurately as possible
- Monitors and ensures that the monthly billing and revenue cycle is complete and accurate for North American customers, in accordance with the billing schedules
- Reads, summarizes, aggregates and reports on the financials aspects of customer contracts
- Understands, analyzes and monitors utility revenues and costs to maximize recoverability and adherence to contractual PUE
- Investigates and resolves any contractual irregularities or inquiries with customers or internal stakeholders
- Reviews invoices and conducts variance analysis
- Creates/approves customers leases parameters in Vantage's billing systems
- Validates revenue data against executed contracts reporting
- Works closely with cross functional organizations to respond to customer inquiries, to investigate and resolve potential customer billing issues and disputes
- Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems
- Produces and appropriately files reports and other data sources that are necessary for SOX controls
- Provides input into the on-going development and support of billing systems, processes, and policies
- Collaborates with the budgeting and FP&A teams to ensure lease projections are adequately reflected to management
- Promote a strong culture of customer service and cooperation within the team
- Train, oversee, coach, develop, provide assistance to and evaluate the performance of team members
- Regularly assess customer credit risk of existing and future customers and engage in collection activities as needed
- Maintain and regularly update the department’s SharePoint site, ensuring all content related to Accounts receivable, Billing and Cash Applications is current, well-organized and easy to navigate
- Participates on projects and ad-hoc assignments as needed
- Researches and provides backup for external audit requests
- Participates in the capital tracking and billing of chargeable tenant improvement projects
- Works closely with the operations business office billing manager to review billing KPIs, trends, dashboards and other data points
Our take
AI technology is scaling, demanding more powerful and expensive facilities to store the data of the companies that are spearheading this acceleration. Because AI tech demands higher-powered cooling requirements, extra effort must go into keeping these data centers carbon neutral, which is why Vantage Data Centers designs facilities that are efficient, scalable, and sustainable.
Such a rapidly growing market means the facilities and infrastructure supporting it must be flexible and suitable for expansion. Vantage keeps this in mind, designing scalability into its centers. It now operates 32 hyperscale campuses across the globe, serving several leading technology companies. In 2017, it was acquired by Digital Bridge Holdings, and has surpassed Unicorn status with a valuation of $15 billion.
With VC awarded at the start of 2024, Vantage is extending and accelerating its capabilities across North America and the EMEA regions. As cloud computing and AI companies grow at a breakneck pace, Vantage has established itself as the obvious data-storage choice for hyperscaling companies, which sets it up for great success in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2025
$1.6bn
GROWTH EQUITY VC
Jan 2024
$6.4bn
GROWTH EQUITY VC
Total funding: $13.2bn
Company HQ
Golden Square Mile, Montreal, QC
Leadership
Sureel Choksi
(CEO)Previously on the Board of Directors at Vantage before being promoted to CEO in 2013. Alongside his work at Vantage, Choksi is on the Board for Scala Data Centers, Zayo Group and Strada Education Foundation.
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