Compliance Officer, Hopper
Payments and HTS
+ equity
Travel booking app
Be an early applicant
Travel booking app
1001+ employees
Be an early applicant
+ equity
1001+ employees
Company mission
To make booking travel faster, easier, and more transparent.
Role
Who you are
- A BA/BS degree. JD not required, but will be considered favorably
- 5+ years experience in financial services compliance, including 3+ years minimum as an AML compliance officer at a bank or licensed money transmitter
- A desire to stretch and grow into new compliance areas beyond AML, with strong intellectual curiosity to expand and develop an already existing compliance toolkit
- In-depth understanding of compliance, operational risks and internal control frameworks
- Ability to build out compliance policies, procedures, processes and operations from the ground up
- Strong communication, problem-solving and process management skills
- An ability to work cross-functionally in a fast-paced and dynamic environment
- In-depth expertise regarding BSA/AML, money transmission regulations and industry best practices
- In-depth understanding of payments, gateway, e-money or wallet products and services, banking functions, MSBs, and/or merchant processing
- Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Regulatory Compliance Manager (CRCM) strongly preferred
What the job involves
- Hopper’s Legal and Compliance team is looking for a Compliance Officer to lead all compliance functions across all of Hopper’s consumer and B2B business units, including Hopper’s licensed payments entity (Hopper Money)
- Hopper’s Compliance Officer is responsible for implementing and maintaining Hopper’s Anti-Money Laundering (AML) / Bank Secrecy Act (BSA) Program, Hopper’s program for maintaining SOC-2 compliance, and for interfacing with Hopper’s global airline, bank, and financial institution clients to ensure compliance with applicable regulations worldwide (including ABAC, risk management processes, etc.)
- This position reports to Hopper’s Deputy General Counsel, HTS and Fintech. Hopper’s Deputy General Counsel reports to Hopper’s General Counsel
- Execute and manage the company’s SOC2 and PCI compliance programs, and annual third-party audit function
- Draft, implement, amend, and execute appropriate policies, procedures, controls and monitoring to ensure company-wide compliance with applicable internal and legal standards
- Implement and maintain a world-class payments compliance program with a holistic “five pillars” approach that identifies and mitigates legal and regulatory risk
- Serve as Hopper Money’s Chief AML Compliance officer responsible for the company’s compliance across all products. Manage regulatory oversight in all US states for Hopper’s money transmitter licenses
- Collaborate with Legal colleagues to conduct analysis of laws, standards, and regulations that may apply to Hopper’s products, including state licensing laws and regulations, OFAC regulations, AML/BSA Know Your Customer (KYC) requirements, CFPB consumer protection regulations, federal Electronic Fund Transfer Act (EFTA)/Regulation E and payment network operating rules
- Partner with and provide compliance guidance to product and engineering teams as they design innovative products
- Manage and maintain new and ongoing licensing compliance, including managing regulatory examinations, applying for new licenses as required globally, and responding to requests from regulators
Our take
Hopper is a mobile application that uses big data to predict and analyse airfare and accommodation prices, delivering savings to users. The company was created to make booking travel faster, easier, and more transparent by leveraging the power that comes from combining large amounts of data with machine learning.
As well as its booking platform, the company also has a B2B offering called HTS (Hopper Technology Solutions), which enables travel providers to integrate Hopper's travel, fintech and eCommerce products. Major partners of this initiative include Marriott, Kayak and Capital One.
Lately, the company has focussed on innovation and international expansion, with the intent to grow its operating margins. It has not been unaffected by the economic landscape, and made a round of lay-offs in 2023, although this appears to be part of a wider move towards profitability rather than a sign of trouble.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-1% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Nov 2022
$96m
LATE VC
Aug 2021
$175m
SERIES G
Total funding: $731m
Company benefits
- Work from home opportunities
- Well-funded and proven startup with large ambitions and stock options
- Unlimited PTO
- WeWork All Access Pass OR Work-from-home stipend
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams
- Access to a Retirement Savings Plan
- Immigration assistance
- Internal career mobility program
- Light internal meeting culture
- 100% employer paid medical, dental, vision, disability and life insurance plans
- Access to a 401k
Company values
- Dive Deep. Leaders exhibit this principle by operating at all levels, staying immersed in the details, gathering data and employing first-hand knowledge while staying skeptical of any assumptions. It’s through diving deep that they earn the trust of others and the freedom to take real ownership of our work
- Bias for Action. Leaders deliver results, move fast and simplify problems that others find complex. Speed matters in business and most decisions are reversible. We can almost always learn more through action than through analysis. Leaders do things; they don’t just talk about things
- Take Ownership. Leaders are owners; not managers. They think long-term, believe no task is beneath them and act on behalf of the entire company. They are vocally self critical and benchmark themselves and their teams against the best
- Do the Right Thing. There are two parts to this leadership principle. The first is having the judgment to identify the right thing for the business and then doing it, most of the time. It’s important for leaders to be right a lot. The second part is taking a long-term view of what’s right for the business and our customers and acting only with the best intentions. Good judgment + good intentions = great leader
Company HQ
La Petite-Patrie, Montreal, QC
Articles
Leadership
Frederic Lalonde
(CEO)Previously worked for 4 years at Expedia, first as VP of Hotel Supplier Strategy then as VP of Hotels and Packages Product Planning.
Salary benchmarks
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