Sales Operations Associate, DNA Script
Offers performance incentives
Innovations in DNA synthesis for biological development
Open for applications
Innovations in DNA synthesis for biological development
101-200 employees
Open for applications
Offers performance incentives
101-200 employees
Company mission
To accelerate breakthroughs in life science and human health.
Role
Who you are
- A graduate of a 4-year biology undergraduate program from an accredited institution
- Highly organized, detail-oriented, and proactive in problem-solving
- Experienced with HubSpot, NetSuite, and collaborative tools like SharePoint and Google Workspace
- Comfortable working autonomously in a fast-paced, remote-first environment
- Strong communicator who thrives in cross-functional team settings
- Prior experience in Sales Operations, Sales Administration, or Sales Enablement is strongly preferred
Desirable
- 3+ years of experience in life science sales or inside sales roles
- Familiarity with HubSpot CRM, NetSuite ERP, and LinkedIn Sales Navigator
- Passion for biotech innovation and a startup mentality
What the job involves
- We are seeking a Sales Operations Associate to join our growing commercial team. This is an opportunity to join a cutting-edge biotech startup and play a crucial role in expanding our customer base across North America
- As a Sales Operations Associate, you’ll be the first point of contact for prospective customers — understanding their needs, introducing them to SYNTAX, and setting the stage for successful partnerships. You’ll work hand-in-hand with field sales to drive growth and revenue
- Coordinate and organize commercial training sessions and onboarding content for the sales team
- Create and manage customer accounts in our systems, ensuring a smooth onboarding experience
- Maintain accurate customer, lead, and opportunity data in HubSpot, supporting sales activity and target tracking
- Assist in outbound campaign coordination and lead qualification for designated territories
- Provide end-to-end administrative support for the sales process: quote generation, order tracking, and pipeline management
- Ensure high-quality CRM data hygiene to support reliable forecasting and reporting
- Work cross-functionally with Finance, Legal, and Fulfillment to process contracts, onboard clients, and align on revenue recognition timelines
- Use NetSuite and other internal systems to support order booking, invoicing, and reporting processes
- Prepare and maintain dashboards, performance reports, and KPIs for sales leadership
- Manage and optimize our SharePoint repository of training materials and commercial documentation
- Help evaluate and implement new tools to enhance sales team productivity
- Act as a key point of contact for HubSpot and NetSuite-related sales process improvements
Our take
Outsourcing DNA synthesis can be a large problem for R&D labs, as unprecedented factors such as delivery delays or issues on arrival can lead to schedule alterations and material that is no longer suitable for use. DNA Script attempts to solve this issue by democratising DNA synthesis for laboratories everywhere.
DNA Script facilitates biological and scientific development through providing proprietary equipment to labs that facilitate in-house DNA synthesis. The equipment eliminates the need for a reliance on external sources, and can significantly speed up workflows and operational efficiencies.
An issue found with equipment is that the DNA synthesised may vary in quality across locations, a problem that the company is committed to addressing through investigations and evaluation. By increasing the ability of labs to carry out DNA synthesis, the possibilities of the tech are vast and have the potential for revolutionary scientific developments. 2022 funding has facilitated the advance of DNA Script's SYNTAX Platform, allowing scientists to print synthetic nucleic acids, avoiding the need for third-party waiting times.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES C
Oct 2021
$165m
SERIES C
Total funding: $312.7m
Company HQ
Le Kremlin-Bicêtre, France
Leadership
Thomas Ybert
(Co-Founder & CSO)Previously a Metabolic Engineering Project Leader at Amyris and a Biotechnological Senior Scientist at TOTAL.
Xavier Godron
(Co-Founder & CTO)Previously an Analyst at TOTAL and an Engineer at Akuo Energy.
Sylvain Gariel
(Co-Founder & COO)Previously a Research Analyst at TOTAL, a Business Analyst at URGO, and a Mining Engineer for the French Ministry of Industry. Also worked as a Portfolio Manager for a state shareholding agency.
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