UX Researcher, Lastminute.com

• You have been working as a UX Researcher (or similar role) for at least 3 years
• You are curious and passionate about investigating human behaviour
• You thrive when talking to users - but know there is much more to it than just having a good conversation
• You are a good communicator and know how to present your research findings in an engaging way to different audiences
• You are capable of working independently and feel comfortable dealing with different stakeholders
• You are fluent in spoken and written English and feel confident doing interviews in English
• You value diversity and are respectful of cultural differences and backgrounds
• You are always eager to learn and improve your skills
• You love to travel and feel that this is the place for you

Desirable

• Lastminute.com is looking for a UX Researcher for its Design team based in Spain, Portugal or Poland
• You will be part of a diverse Research team and will work closely with Product Managers and designers to conduct research and analyse data to uncover insights and opportunities to improve our product and services
• We want someone who is excited about learning more about the world of travel and eager to gain knowledge with the team
• Work in a diverse team of UX Researchers with a Lead UX Researcher to guide you
• Work closely with Product Managers and Product Designers to define the scope of your work and research opportunities from discovery to validation
• Conduct UX Research activities from qualitative to quantitative, such as (but not limited to) in-depth interviews, usability testing, surveys, concept tests and workshops
• As part of the UX Research team, you will have an active role in discussing and improving our research practice, processes and activities
• Be co-responsible for sharing and maintaining our user research and insights repository
• Empower non-researchers to be involved in UX Research activities, with your guidance and support
• Build a strong relationship with other areas that deal with user data, such as data science and customer experience to leverage the knowledge we already have of our users and their behaviour