Operations Manager, Pinpoint
£50-65k
Applicant tracking system
Be an early applicant
Applicant tracking system
21-100 employees
Be an early applicant
£50-65k
21-100 employees
Company mission
To help recruiting teams attract the right candidates, select the best, and wow their new hires from the moment they say "yes".
Role
Who you are
- 3+ years of experience in legal, compliance, or operations ideally in B2B SaaS
- Proven experience reviewing vendor agreements, commercial contracts, NDAs, and compliance policies
- Hands-on GDPR/data protection experience (ISO27001/SOC2)
- Detail-oriented and process-driven—you simplify complexity without cutting corners
- Proven track record of acting on and making decisions that align with our core values
- A pragmatic decision-maker—you know when to push for compliance and when to find a smarter path forward
- Self-motivated and proactive—you take ownership and drive improvements without waiting for permission
- Strong collaborator, especially in supporting Sales with contract negotiations and compliance queries
- Experience with fundraising (Series A/B/C) or high-stakes business initiatives is a plus
- Based in the UK with work authorization
What the job involves
- We need an Operations Manager who can own critical processes and take ownership of growing legal and compliance demands
- Legal & Compliance (60%)
- Maintain and improve our data protection framework (GDPR, ISO27001, SOC2 Type II)
- Create and manage infosec and compliance documentation (e.g., sub-processors, DPIAs, policies) to support Sales
- Review and approve vendor agreements, NDAs, and commercial contracts
- Manage internal and external policies, including Privacy Policies, Acceptable Usage, and employee data protection
- Oversee share options, insurance policies, trademarks, and premises agreements
- Monitor regulatory changes, assess risks, and implement mitigation strategies
- Company Strategy & Administration (25%)
- Align operations with strategic goals and improve reporting (e.g., board packs, compliance updates)
- Automate and streamline processes to enhance efficiency and scalability
- Improve internal communication, reduce friction, and keep the business running smoothly
- People (15%)
- Manage the relationship with Deel and oversee employment contracts
- Ensure compliance with employment policies while helping scale the people function
- Note: In year one, you’ll focus slightly more on people ops to cover for a team member on parental leave
Our take
Pinpoint builds talent acquisition software, setting out to fix broken hiring processes that make it hard for the right fit of candidates and companies to find each other.
It does this through being an applicant tracking system that is particularly fast and easy to use, while being flexible enough to manage complex workflows as companies grow.
As a subsidiary of The Infuse Group, Pinpoint has grown impressively. It operates in over 50 countries and has a number of high profile clients including Grant Thornton, the JT Group, and One Valley. Further growth for the company is set to depend largely on increasing the size of its team to expand its global footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
93% employee growth in 12 months
Company
Employee endorsements
Career progression
"Loved seeing employees take lead roles, management roles or jump into other departments on what aspirations they may have for their future career..."
Funding (1 round)
Mar 2023
$21.9m
EARLY VC
Total funding: $21.9m
Company benefits
- Gold-plated healthcare: Enjoy the best medical, dental, and optical coverage money can buy. We've got you and your family covered for all eventualities
- Unlimited holidays: Everyone needs a healthy, happy, and productive life without restrictive holiday limits
- Mental health support: Unlimited access to therapists and mental health resources
- Flexible, remote working: We want you to work when and where you're most productive, whether you’re an early bird or a night owl
- Meaningful equity: You’ll contribute to the team's success and deserve to share in it. To that end, everyone on our team gets a meaningful equity allocation
- Generous paid parental leave: To help support new parents in the workplace, we offer up to 16 weeks of paid leave
- Professional development: Annual funds are made available to support both your personal and professional development
- Retirement Plan: We match 100% up to 3% and 50% for the next 2%
Company values
- We’re for the curious, the creators, the challengers, and the problem solvers.
Company HQ
Jersey, United Kingdom
Articles
Leadership
Tom Hacquoil
(CEO)Former Managing Director at The Infuse Group, which owns Pinpoint. Founder of The Coding Programme at Digital Jersey.
Diversity, Equity & Inclusion at Pinpoint
Mike Bradshaw (Head of Talent)
- We believe that diversity of backgrounds, perspectives, and experiences enriches our culture, drives innovation, enables us to better serve our customers, and is essential to our success as a company
- To that end, we are committed to (1) hiring a diverse and representative workforce at all levels of the organization, (2) fostering an inclusive workplace where all dimensions of diversity (both readily visible and not) are fully embraced, and (3) ensuring every employee feels valued, respected, heard, and therefore can reach their full potential
- We believe that normal daily interactions are the most telling sign of whether or not we are creating an inclusive culture (and not just policies or empty statements)
- We understand that a climate for inclusion is about shared expectations about what our policies express, what is rewarded, valued, and expected day to day
- We benchmark key aspects of our organization’s culture to better understand the employee experience and enact change where needed
- We provide team members with a safe space to voice their concerns (surveys, open door policy, structured recurring 1:1s)
- We do not tolerate discrimination or harassment of any kind
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