Senior Cloud Operations Engineer, nCino
Cloud-based bank operating system
Open for applications
Cloud-based bank operating system
1001+ employees
Open for applications
1001+ employees
Company mission
To transform the financial services industry through innovation, reputation and speed.
Role
Who you are
- Bachelor’s degree in Computer Science, Management Information Systems or related field with a minimum 4 years experience in IT or Business Systems or combination of education, experience, and performance
- A minimum of 2 years of experience supporting customer facing production systems in either a datacenter or cloud environment,
- A minimum of 3 years demonstrable experience with AWS technologies with 2 or more of the following: EC2, RDS, Lambda, CloudFormation, Route 53, API Gateway, Control Tower, CodePipeline, CodeDeploy, Sagemaker, IAM Policies, ECR, S3, DynamoDB, Config, Systems Manager, Service Catalog, AWS Backup, Secrets Manager, GuardDuty, Macie, Certificate Manager, KMS, WAF, Security Hub, SNS, SQS, and Step Functions
- Typescript, Python or other scripting programming experience such as Bash
- Application, configuration, and implementation understanding of IT systems
- Understanding of information security and how to apply knowledge to cloud systems and applications
- Ability to communicate effectively with team members and business stakeholders
- Ability to multi-task and manage simultaneous projects, and function in a highly productive environment
- Passionate, pro-active, optimistic, and has internal inspiration to get things done
Desirable
- Proficiency with Infrastructure as Code (IaC) Tools: Demonstrated experience using IaC tools like AWS Cloud Development Kit (CDK) for automated infrastructure management and deployment
- In-depth Understanding of the Software Development Lifecycle (SDLC): Demonstrated familiarity with all phases of the SDLC, including requirements gathering, design, development, testing, deployment, and maintenance
- Experience utilizing multiple AWS technologies to design and build well architected solutions
- One or more AWS certifications
- Advanced experience with designing and implemented security controls such as monitoring, encryption, alerting, OS hardening, least privilege access, IAM policies, firewall/security group configurations, using 3rd party security testing tools
- Familiarity with distributed version control (GitHub) and continuous integration
- Ability to troubleshoot network and firewall issues between cloud and physical environments
- Experience with establishing and integrating development, test and production environments
- Current or actively pursuing related professional certifications such as AWS, CISSP, or other security certifications
What the job involves
- The Senior Cloud Operations Engineer will contribute to the day-to-day operations including implementations, administration, monitoring, securing, and continuous improvement of systems and technology hosted on Amazon Web Services (AWS)
- Built on trusted cloud solutions from market leaders such as Microsoft, Salesforce and Amazon, we maintain no server footprint at our own facilities
- You will be responsible for using industry-standard tools and technologies to craft automated, efficient, and scalable infrastructure that enable us to rapidly produce and release software
- You will also investigate cutting-edge technologies and techniques in order to find better ways to meet the needs of our teams, other nCino departments, and our customers
- This position requires direct involvement in various aspects of development, systems administration, network administration, security operations, project management, and technical troubleshooting
- The applicant should be able to work as an individual contributor as well as a team member
- Implement configuration and automation tools to simplify process of deploying, testing, packaging, and upgrading software across our infrastructure
- Troubleshoot moderate to complex issues in cloud environments, and work with limited supervision
- Evaluate new applications and tools to meet business requirements
- Ensure optimal performance and functionality for systems and technologies
- Verifies application results by conducting system audits of technologies implemented
- Assist in design, testing and implementing disaster recovery and back-up procedures and information security and control structures
- Implement monitoring tools and processes to ensure the highest levels of system availability
- Assist to ensure company information security and compliance requirements are met
- Perform system administrative tasks, design and implement technical solutions
- Create reports and dashboards
- Work with internal stakeholders to develop architecture, configuration, and troubleshooting documentation
- Bring You’re A-Game – Be a strong independent worker, coachable to feedback, help out and collaborate with the team, be flexible and adaptable to changing product needs based on customer and market shifts
- Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors
- Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working
- Stay informed on AI advancements to drive continuous learning and scalable growth opportunities
Salary benchmarks
Our take
nCino offers financial institutions an end-to-end cloud-based operating system that integrates with their core systems, rather than supplanting them. This allows them to streamline interactions between customers and staff, which speeds up onboarding, transactions, reporting and more.
Since launching in a community bank in North Carolina in 2012, nCino’s trajectory has been extraordinary. It now boasts over 1800 global customers and even went public in 2020. Indeed, despite the tough FinTech landscape of recent years, the company's performance has remained strong.
Lately, nCino has worked to expand its presence in the global south, signing deals with major banks in Australia, New Zealand and South Africa. It has also partnered with Codat in order to speed up loan underwriting and unveiled an AI-powered conversational copilot tool tailored specifically for banks.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2019
$80m
EARLY VC
Jan 2018
$51.5m
EARLY VC
Total funding: $221.3m
Company benefits
- Company-paid benefits: 100% premiums paid including medical, dental and vision, as well as disability insurance and life insurance. Each full-time employee also has their own company-funded HSA account.
- Career growth: Opportunity to advance your skills, knowledge and experience through career development, job growth, new opportunities and special projects both domestically and abroad.
- Work-life balance: Paid vacation, parental leave, adoption leave, company holidays, flex holidays, volunteer days and bereavement leave. Office amenities include complimentary coffee, beverages, healthy snacks and standing desks.
- Hybrid office: We know everyone is different, which is why we don't force our teams into a one-size-fits-all approach. Show us how you work best, and we'll work with you to make it happen.
- Financial benefits: Retirement plans, life insurance, student debt repayment programs, parental leave and more.
- Giving back: Two paid volunteer days per year, as well as an employee match donation program. Our community service team, nVolve, provides many opportunities to volunteer with local groups and nonprofits.
Company HQ
Mayfaire Office Park, Wilmington, NC
Leadership
Pierre Naude
(CEO)More than 35 years of Fintech experience. Previously served as Divisional President of S1 Corporation, after working as Vice President and Managing Partner of Unisys, a global information technology company.
Pullen Daniel
(EVP Corporate Development)20 years of financial services and banking experience. Previously led all US Sales before leading nCino's operations in EMEA, starting its London office and spearheading the company's expansion. Before this they were served as Vice President and Managing Partner of Unisys.
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