Field Based Account Manager, Rightmove
New Homes - Cambridge, Milton Keynes, Stevenage
£40-50k
2 days a week in office
Property Marketplace
Job no longer available
Property Marketplace
501-1000 employees
Job no longer available
£40-50k
2 days a week in office
501-1000 employees
Company mission
To provide property professionals & home hunters with tools, expertise, and data.
Role
Who you are
- Due to the field based nature of our role, you must hold a full UK driving licence
- Proven outstanding sales and negotiation skills while consistently over achieving targets
- Excellent relationship-building and account management skills
- Ability to interact and deal with all levels of businesses
- Experience working in a multi-product environment
- A good level of industry knowledge with demonstrable business acumen
- A strong belief in ‘Driving improvement as we can always be better’
- Structured, disciplined, energetic, committed to individual and group improvement
- Open and honest team player
- Analytical with previous exposure to data analysis and a keen eye for detail
- Problem solver with the ability to take ownership and resolve issues
- Able to challenge ideas and ask probing questions
- Excellent time and diary management
- Must be confident using a PC, particularly competent with Microsoft Word, Excel & Powerpoint
What the job involves
- Field Based covering CB, MK and SG postcodes
- To achieve individual sales revenue and activity targets
- To convert new business prospects in the region
- Responsibility for maintaining business and growing the area
- To design strategic account plans that are tailored to each customer
- To be able to follow through to conclusion each element of their strategic account plan
- To manage the customer base to deliver first class account management with regular and timely review meetings and feedback to your team and Management
- An ability to present to large groups when needed
- To ensure that all accounts have a clear understanding of Rightmove products and pricing structure and to deliver value-added solutions against their business needs
- To liaise with internal support functions such as Customer Services and Finance to ensure smooth management of the billing & administration process for your customer base, plus the provision of any supporting sales reports
- To interpret data and information in review meetings with customers enabling them to better understand their business and market/s
- To manage the day-to-day relationships with external parties in support of company objectives and policy
- To drive the satisfactory resolution of customer queries and disputes, e.g. in relation to aged debt and invoice queries
- To be a positive role model and ambassador of Rightmove company values and behaviours
- To take responsibility for self-development to support the achievement of personal objectives while being part of a team
Salary benchmarks
Our take
Rightmove connects the largest and most engaged property audience in the UK with the largest inventory of properties. To sustain business growth, Rightmove is constantly adding new features and tools to its website and app to set itself apart and provide home hunters with the best possible experience when it comes to searching properties.
Rightmove's main priority is becoming the place that home hunters turn to first and engage with most during their home-moving journey. As part of this initiative, the company updated its platform in 2020 to include integrated video content and property images alongside floorplans. This increased the average time users spent looking at each property listing by 70%.
Today, Rightmove has grown to become the UK’s largest online property marketplace and is one of the most popular internet destinations for Britons who collectively spent over a million days on its website in 2022. While current market volatility has led to a cooling off in the housing sector, Rightmove is confident in its ability to ride out this choppy period without incurring additional business costs.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Company benefits
- 25 days of holiday a year (plus bank holidays)
- Flexible holiday (Buy & Sell scheme)
- Rental deposit loan
- Life assurance (4x basic salary)
- 2 company parties a year
- Private health cover for you and your immediate family
- Cash plan scheme for dental, optical and physio appointments
- Contributory stakeholder pension scheme
- Opportunity to participate in sharesave scheme
- Enhanced maternity and paternity leave
- Bike to work scheme
- Interest free season ticket loan
- Eye test voucher
- Fruit and endless coffee and tea
Company HQ
Caldecotte, UK
Leadership
Johan Svanstrom
(CEO, not founder)Joined Rightmove as CEO in 2023. Prior to this, they worked at Expedia in multiple roles, including Managing Director and President of the Hotels.com brand.
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