Manager of Sales Development, ClickUp

• 2+ years of experience leading SDR, BDR, or similar frontline pipeline-generation teams in a B2B SaaS environment, with a proven track record of exceeding goals across both inbound and outbound sales motions. (Internal candidates with strong individual contributor experience but without direct management experience will also be considered.)
• 2+ years of direct sales development, business development, or pipeline generation experience
• Proven track record improving conversion, pipeline quality, or team productivity through strong management, coaching, and a highly data-driven approach to process optimization and performance improvement
• Strong people-management skills, including recruiting, hiring, onboarding, performance management, feedback, career development, and a demonstrated ability to retain and motivate exceptional SDR and BDR talent
• High emotional intelligence with the ability to coach diverse personality types with empathy, clarity, and accountability
• Demonstrated operating rigor, including proficiency with Salesforce and sales enablement tools (Outreach, Sales Navigator, etc.), comfort with dashboards, CRM discipline, funnel metrics, and repeatable team systems
• Strong ability to drive team efficiency, manage multiple priorities, and identify areas for conversion improvement
• Strong cross-functional collaboration skills with Demand Generation, Marketing, Enablement, Revenue Operations, and downstream sales partners
• Excellent communication skills, sound judgment, and a bias toward execution — with high levels of self-motivation, ownership, and adaptability in a fast-paced environment
• Willingness to work in-office at least 2 days per week (Monday and Thursday)

Desirable

• Lead, coach, and develop Sales Development Representatives with clear accountability for pipeline creation, lead conversion, and day-to-day execution quality
• Manage a team of 6–10 Sales Development Representatives
• Improve conversion across inbound lead sources by tightening process, prioritization, and follow-up discipline
• Build a strong operating cadence around metrics, pipeline reviews, coaching, performance management, and team accountability
• Hire, onboard, and develop team members who can succeed in the role and grow into future Account Executive opportunities
• Partner with Marketing, Revenue Operations, Enablement, and sales leadership to improve funnel quality, routing, messaging, and pipeline efficiency
• Create scalable systems and workflows that help the team move faster, learn faster, and execute more consistently
• Foster an inclusive, high-energy team culture grounded in accountability, growth, and strong customer interactions
• Use data to identify performance trends, diagnose gaps, and develop practical action plans
• Report to Revenue Development leadership with full ownership of frontline sales development and pipeline creation