Senior Site Reliability Engineer, Justworks
2+ days a week in office
Business operations platform
Open for applications
Business operations platform
1001+ employees
Open for applications
2+ days a week in office
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
- Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better
- Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism
- Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking
- Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
- 8+ years of professional experience
- 5+ years of experience as a Site Reliability Engineer
- 3+ years of hands-on experience of programming in languages such as Ruby or Python
- Experience with log collection and analysis, observability, and performance monitoring/tuning of applications and infrastructure
- Demonstrate knowledge & experience in SQL, Linux, HTTP and CI/CD
- Strong systems architecture and coding/scripting skills
- Experience working with complicated systems at scale
- Solid understanding of data structures and algorithms
What the job involves
- Justworks is seeking an experienced engineer to join our Site Reliability Engineering team, focused on maintaining, monitoring, and improving the reliability, availability, and performance of the critical systems that power Justworks
- As a successful candidate, you have demonstrated the ability to apply SRE best-practices to large-scale, distributed applications
- You have worked within a service-oriented architecture and know how to separate data and functionality as necessary
- We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools
- Drive continuous improvement of system reliability and performance across all engineering teams
- Design, implement, and maintain comprehensive monitoring and observability solutions
- Respond to incidents, perform root cause analysis, and implement preventive measures
- Develop automation tools and scripts to streamline operations and reduce manual intervention
- Add capabilities to our high-volume, fault-tolerant processing infrastructure
- Lead projects to improve observability, resiliency, and performance of applications and infrastructure
- Contribute to strategic planning and roadmap for Platform Engineering at Justworks
- Develop and maintain detailed documentation of systems, processes, and procedures
- Promote best practices for system reliability, performance, and security across the organization
- Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
- As a Senior Site Reliability Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
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Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
Salary benchmarks
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