Senior IT Systems Administrator, Masterworks
$110-150k
More information about location
Platform for art investment
Be an early applicant
Platform for art investment
201-500 employees
Be an early applicant
$110-150k
More information about location
201-500 employees
Company mission
Masterworks' mission is to make art investable.
Role
Who you are
- BS degree in Computer Science or equivalent expertise, with a proven ability to successfully lead and direct a technology team
- ITIL certification is desired
- Minimum of 5 years experience in IT management for companies with over 80+ employees
- Hands-on experience designing and managing office networks and multidomain Google Workspaces
- Plan and execute migrations with minimal impact on user experience and productivity
- Ability to collaborate and support employees in the office setting
- Passion for security and raising the security bar
- Understanding of network fundamentals
- Excellent communication skills
- Successful history of meeting deadlines while working on multiple parallel projects
What the job involves
- As the Senior IT System Administrator, you will be responsible for supporting 80+ employees via ticketing system, Slack, Rippling, and Google Workspace, supporting end-users of the in-house built platform, and working with a small team in the office
- You will also play a key role in implementing new systems and technologies, maintaining company software and hardware, and supporting an office relocation
- Setting up structure and process by improving and maintaining a ticketing system, measuring response times
- Responsible for oversight and day-to-day management of SaaS services, VPN services, end-user technical support, endpoint security operations, vendor management, access control, IT inventory management
- Lead hardware and software support, deployments, maintenance and troubleshooting
- Work closely with the People Operations team on user onboarding, offboarding,and management
- Imaging and providing new hires with equipment through Rippling
- Support, improve, and manage office networks and Google Workspaces
- Maintain a healthy network, and observation, through Ubiquiti
- Collaborate with internal development teams to support investors using an in-house developed application
- Respond quickly to employee technical issues to boost productivity
- Setup and manage an office VPN
- Apply security best practices
- Increase delivery speed, transparency, and quality by establishing best practices
- Standardize and operationalize the environment
- Ensure Google Meet, and AV equipment, in conference rooms are maintained and operational
- Measurements of Success in the First 90 Days:
- Working with the employees to boost productivity
- Estimate efforts, identify risks and dependencies, and participate in weekly planning and status meetings
- Be a self-starter, able to work independently, be flexible and be able to succeed in a fast-paced, high-intensity startup environment
- Current Tech Tools & Systems:
- Ticketing platform: Freshservice
- Networking: Ubiquiti
- Security: SentinelOne, CloudFlare Zero trust,
- SaaS tools: Ramp, AirTable, Hubspot, ClickUp, Redash, Aircall, Confluence, Office365, Adobe, Coupler, Figma, Five9
Our take
In the age of democratising access to financial platforms, Masterworks epitomises the trend through its platform, which breaks down the walls to art investment. Traditionally guarded by old institutions and reserved for the uber-rich, the company supplies a way for retail investors to access the space by pioneering the ‘fractionalising’ of art pieces.
Through Masterworks, SEC-qualified paintings by names like Banksy, Monet, and Picasso are portioned, allowing retailers to hold just a percentage of the piece via its platform. Having acquired over 100 assets, worth a total of hundreds of millions of dollars, the company has scaled well and remained agile as it capitalises on the ever-increasing popularity of alternative assets.
The company has also focussed on building out its technological capabilities. For instance, by leveraging proprietary data - acquired from becoming one of the most important buyers on the market - Masterworks believes it can deliver increased returns for its retail investors, adding further value to its platform that should attract and retain users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
160% employee growth in 12 months
Company
Funding (1 round)
Oct 2021
$110m
SERIES A
Total funding: $110m
Company benefits
- Paid time off for vacation, sick time, and corporate holidays
- 401k option
- Daily buffet style catered lunch with options for every diet
- Lunch & Learns - Featured guests and Masterworks leadership share their experiences
- Monthly happy hours
- Medical, dental, and vision coverage for all our full-time employees
Company HQ
World Trade Center, New York, NY
Leadership
Scott Lynn
(Founder & CEO)Founded Virtumundo which developed one of the first viral internet games. Went on to found and chair V2 Ventures, which invested in or acquired startups in the online advertising space. Also founded Payability, an eCommerce funding platform.
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