Creative Account Director, Mediafly
$120-150k
More information about location
Sales enablement & content management software
Job no longer available
Sales enablement & content management software
101-200 employees
Job no longer available
$120-150k
More information about location
101-200 employees
Company mission
To bring buyers a more interactive, personalized content engagement experience that drives deal results.
Role
Who you are
- 6+ years of experience managing client accounts and relationships
- Skilled storyteller and consultant
- Passion for client satisfaction
- Excellent communication skills, both written and verbal
- Critical thinker and problem solver
- Team player
- Good time-management skills
- Good negotiation skills
- Outstanding knowledge of MS Office, specifically PowerPoint
- Customer focused and professional approach
- Strong desire for continuous improvement
- Able to lead and inspire their team, the wider agency, clients, and other external partners
- Commercially and creatively astute
- Effective negotiators
- Unafraid to take charge when necessary, be decisive and then build support for those decisions
- Responsible and accountable for their own and others’ work, delegating effectively to balance a varied and demanding workload, and appreciates that the team working well can achieve much more than any individual
- Prepared to share credit and shoulder difficulties
- Focused on the personal and professional development of their team to optimize their combined performance, understanding when to give praise, motivational feedback and constructive criticism, but also when to ‘be the boss’
- Good at evaluating creative work; able to give and receive feedback to support its development
- Knowledgeable and passionate about their client’s business, and where and how advertising contributes to its success
- Self motivated, proactive and excited to acquire new skills to continuously learn and share with the team
What the job involves
- As a Creative Account Director, you will have the responsibility of overseeing a portfolio of customers
- Your role involves providing strategic guidance and recommendations for client projects, acting as a trusted consultant
- You will work closely with customers to understand their business needs and deliver optimal solutions that ensure client success and increase satisfaction
- Collaborating with Project Delivery Managers, you will also ensure the delivery of high-quality creative work that meets the client's needs and addresses their business problems
- Oversee and strategically manage multiple accounts and develop long and short-term strategic plans
- Working with customers to create project briefs that meet business needs by challenging and asking questions in an effective and accountable way
- Lead discovery sessions by identifying and understanding the customer’s business objectives, audience, key messages and creative direction to guide and influence each project
- Partner with the customer to build sitemaps for microsite projects that outline the blueprint of their projects
- Build storyboards that outline the story in chapters aligning with Presentify’s best practices
- Partner with the Project Delivery Manager to update them on the project brief, discovery session and finalized storyboard so they can oversee and manage the project to completion
- Manage client budgets and hours to ensure we’re staying within scope, helping level-set client expectations as needed
- Partner with Customer Success on customer communication and important customer meetings (i.e. quarterly business reviews) to represent Presentify and continue to build relationships
- Partner with the VP of Presentify to capture and produce customer success stories and other marketing/sales materials
- The position may involve occasional travel, accounting for approximately 10% of the role's responsibilities
- The job requires working during Central Time Zone (CT) or Eastern Time Zone (ET) hours
Our take
Mediafly provides comprehensive software for sales and marketing teams, supporting them across enablement and content management. While the company has embedded itself among major clients like PepsiCo, GE and Disney, it is starting to be challenged by startups which are unbundling Mediafly’s services and have built their products with AI advantages as part of their foundation.
The company is now looking to refine its analytics offering in response. As part of this, it is aggregating all of the relevant information pertaining to a sales process, to inform managers and allow them to make reasonable forecasts across their whole pipeline. in 2023, it grew its customer base by 164% and integrated acquisitions from the revenue technology sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% female employees
Company
Funding (last 2 of 6 rounds)
Aug 2023
$80m
LATE VC
Nov 2021
$10m
GROWTH EQUITY VC
Total funding: $126.6m
Company benefits
- Remote based in US & UK
- Generous PTO
- 401K Retirement Plan
- Transparent Career Paths
- Medical, Dental & Vision
- Paid Parental Leave
- Remote Stipend
- 11 Paid Holidays
Company HQ
Chicago Loop, Chicago, IL
Leadership
William Walsh
(CEO)Previously the Founder, President and CEO of Aptology, Boardmember of Valen Analytics, President and CEO of Navis and was the CEO of Zebra Technologies.
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