Solutions Engineer, Anrok
$150-200k
+ Equity
3 days a week in office
Sales tax solution for SaaS businesses
Open for applications
Sales tax solution for SaaS businesses
21-100 employees
Open for applications
$150-200k
+ Equity
3 days a week in office
21-100 employees
Company mission
To be the compliance platform powering the digital economy.
Role
Who you are
- The ideal candidate is highly organized with exceptional documentation skills, loves creating scaled processes, and can actively contribute to closing deals by demonstrating technical value
- This curious problem-solver thrives on turning complex challenges into elegant, scalable solutions that drive business results
- 5+ years of experience as a Sales or Solutions Engineer, preferably with enterprise-level technical systems (bonus points for SaaS and API direct experience)
- Deep technical expertise in API integrations and web technologies, with a proven track record of accelerating sales cycles by swiftly resolving complex technical blockers and architecting scalable implementation strategies that drive multi-threaded enterprise deals
- Ability to drive focused, results-oriented technical discussions across all seniority levels, skillfully translating complex concepts for both technical and non-technical stakeholders while maintaining clear meeting objectives and actionable outcomes
- You love to learn and are capable of building deep expertise in new industries and products quickly
- You can spearhead complex cross-functional projects, build stakeholder consensus, maintain transparent communication channels, and orchestrate successful delivery through methodical execution and relentless follow-through
- Programming experience in one or more languages (Python, JavaScript, Ruby, etc.)
- Background in solutions architecture, technical consulting, or similar customer-facing technical roles
- You enjoy playing a key role in the sales cycle and contributing to the bottom line
- Ability to build and scale robust operational frameworks, combining exceptional communication skills with proven ability to architect, document, and implement enterprise-grade processes that drive organizational efficiency and repeatable success
What the job involves
- We're looking for a Solutions Engineer who can understand and distill complex systems to find innovative solutions & communicate technical concepts in a way that is easy to understand for any stakeholder
- Become an expert in the various paths to integrating with Anrok between pre-built integration functionality, our APIs, and manual workflows
- Architect and evangelize technical solutions that drive sales success, partnering with internal teams, customers, and prospects to design and implement strategic solutions while serving as technical authority throughout the sales and onboarding cycle
- Work closely with our Product and Engineering teams to build and maintain expertise in the product, as well as to surface areas of friction and potential improvement
- Work with our Product and cross-functional teams to identify, prioritize, and escalate impactful features to unblock sales deals and activate current Anrok customers
- Break down, document, and socialize complex technical challenges and concepts for internal and external teams, to foster shared understanding and a clear path toward resolution
- Design scalable workflows to effectively prioritize and manage live calls, email responses, documentation of implementation paths and decisions, and other strategic projects
- Help surface, cross-functionally align on, and implement new ideas, such as improving our technical documentation or designing new demo functionality for our third-party integrations
- Serve as a consultative expert on both Anrok and broader API systems design for our prospects, customers, and partners
- Work closely with our Sales, Onboarding, and Account Management teams to provide effective and efficient technical support throughout the customer lifecycle
- In conjunction with the Technical Support Team, create and maintain technical documentation to support customer implementation and technical resolution success
Our take
Software is becoming an increasingly taxable enterprise, in increasingly nuanced and jurisdiction-specific ways thanks to new rulings in the late 2010s. SaaS companies need to keep track of both their physical and economic nexuses, leaving many companies scrambling to stay compliant. Anrok has developed a simple API-based solution to help companies get there.
Anrok's no-code, out-of-the-box tool helps businesses easily calculate sales tax monitoring, calculation, and remittance wherever their product is used, and easily identify new exposures. It’s a simple solution to a complex problem, and the result for Anrok has been impressive funding and strong growth in the short few years it’s been in operation.
This will in part be thanks to the company’s astute pricing model: much like SaaS businesses themselves, it’s based on demand. This makes it scaleable enough to encompass both smaller and enterprise SaaS clients. This, in turn, means Anrok’s addressable market within the SaaS sector is substantial. And that’s a sector that in itself is continuing to see remarkable growth. All this makes it a promising, and as of yet fairly unchallenged, position that Anrok is carving out.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Aug 2022
$2m
SEED
Total funding: $2m
Company benefits
- Company-wide holidays and paid time off
- 100% paid medical, dental, and vision
- Generous parental leave
- Bi=annual company-wide offsite or onsites
- One Medical membership
- Learning and development stipend
Company HQ
Bernal Heights, San Francisco, CA
Leadership
Michelle Valentine
(CEO)A Stanford grad, who worked in Investment Banking at Goldman Sachs, and then on Product at Airtable. Has also worked as an Investor at Index Ventures, and independently as an Angel with M Valentine LLC.
Kannan Goundan
(CTO)Has extensive experience as a Programmer at ViaSat, Fortify Software, Dropbox, and Airtable.
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