Strategy & Operations, YouLend
£50-70k
+ Up to 25% annual bonus; + Stock Options
4+ days a week in office (Holborn, London)
Embedded merchant financing
Posted today
Embedded merchant financing
201-500 employees
Posted today
£50-70k
+ Up to 25% annual bonus; + Stock Options
4+ days a week in office (Holborn, London)
201-500 employees
Company mission
To enable future financial services to embed their operations within customer-oriented product suites.
Role
Who you are
- 2+ years of experience in consulting, fintech, high growth ops teams, or highly analytical business roles
- Exceptional communication skills — both written and verbal — with the ability to influence stakeholders and drive change across teams
- A natural change agent who can navigate ambiguity, lead cross-functional implementations, and manage operational transformation with minimal oversight
- Highly analytical and data-driven; comfortable using SQL, Excel, or equivalent to turn data into strategy
- You’re hands-on, proactive, and act with urgency — you push projects forward, remove blockers, and get things done
- Passionate about process design, optimisation, and using technology to solve operational challenges
- Experience in fintech, credit, underwriting, or operations strategy is a plus
What the job involves
- We are looking for a sharp, execution-focused Strategy & Operations Associate to own and improve the way our end-to-end funnel delivers financing to SMEs
- This is a unique opportunity to join a fast-paced fintech scale-up and make a measurable impact on growth, efficiency, and merchant experience
- You will work across departments to identify bottlenecks, design experiments, drive strategic initiatives, and champion operational innovation
- Own funnel performance end-to-end: From application to funding, analyse key drop-offs, bottlenecks, and points of friction — and deliver targeted strategies to improve conversion and throughput
- Drive conversion optimisation by piloting initiatives, running A/B experiments, iterating on funnel logic, and influencing how we balance risk, speed, and customer experience
- Define and track core operational KPIs and translate insights into clear action plans that deliver measurable improvements
- Act as a change leader, implementing and embedding improvements quickly and effectively across teams with minimal disruption and strong adoption
- Collaborate with Product, Credit, Risk, and Partner Success teams to implement strategic initiatives and test new approaches to scale operations more efficiently
- Identify automation and tooling opportunities to reduce manual effort, improve compliance, and support rapid growth — all while maintaining quality standards
- Act with urgency and ownership, prioritising high-impact opportunities and ensuring progress is made fast and visibly
Salary benchmarks
Our take
Securing funding can be complicated, arduous and often inaccessible to many companies. YouLend solves this problem by giving eCommerce platforms and tech companies better access to fast and flexible funding.
YouLend has benefited from the boom in the financial services industry, but this also means the company has had to compete with a number of other embedded finance startups, such as Weavr. Despite this, YouLend's focus on online merchants has allowed it to remain competitive in its offering. What's more, the company's revenue-based repayments system differentiates its solution from more established loan options.
YouLend's flexibility and the speed with which merchants can obtain funding has allowed it to gain a foothold in the growing embedded finance market. However, it will need to focus on growing its customer base even further if it wants to scale in this competitive space.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Stock Options
- Private Medical insurance via Vitality
- EAP with Health Assured
- Enhanced Maternity and Paternity Leave
- Modern and sophisticated office space in Central London
- Free Gym in office building in Holborn
- Subsidised Lunch via Feedr
- Deliveroo Allowance if working late in office
- Monthly in office Masseuse
- Team and Company Socials
- Football Power League / Squash Club
Company HQ
Holborn, London, UK
Articles
Leadership
Mikkel Sølvsten Velin
(Co-CEO)Started out as a Junior Associate at Bech-Bruun, and was an External Lecturer at the University of Copenhagen. Was a Partner at Rogge Global Partners (now Allianz Global Investors).
Diversity, Equity & Inclusion at YouLend
Joanne Savage (Talent Acquisition Manager)
- At YouLend we’re providing a technology first approach to finance. Our product helps smaller businesses that are the backbone of the economy, and our teams are at the core of delivering our product. We strive to create an equitable culture and we believe our teams are strongest when they are diverse and inclusive.
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