Senior Sales Operations Manager, SmartBear
More information about location
3 days a week in office (Somerville, Massachusetts)
Software testing & monitoring
Be an early applicant
Software testing & monitoring
501-1000 employees
Be an early applicant
More information about location
3 days a week in office (Somerville, Massachusetts)
501-1000 employees
Company mission
To be the first choice for software development teams of all sizes – giving them tools to immediately impact the delivery of tomorrow’s applications.
Role
Who you are
- A proven track record in leading sales operations teams in a fast-paced, dynamic environment
- Strategic thinking with the ability to translate data insights into actionable business strategies
- Strong leadership skills with a focus on team development and mentorship
- Excellent analytical and problem-solving abilities
- Exceptional communication and interpersonal skills, with the ability to influence at all levels of the organization
- Advanced proficiency in Excel (data analysis, VLOOKUP, Pivot Tables, Macros) and familiarity with BI tools (e.g., Tableau preferred)
- Hands-on experience with CRM systems (Salesforce.com preferred)
- 5+ years of experience in Sales Operations, Revenue Operations, or a related field
- Prior management experience is required
What the job involves
- About the role: We are seeking a Sr. Manager of Sales Operations, reporting to the Senior Vice President of Business Operations, to lead our sales operations function. This role is ideal for someone who is passionate about driving operational excellence, optimizing sales processes, and enabling a high-performing sales team
- You will play a pivotal role in shaping our sales strategy, managing a talented team, and collaborating with senior leadership to deliver measurable business outcomes
- Partner closely with sales leadership to develop and implement strategies that drive sales team productivity and effectiveness
- Oversee the end-to-end forecasting process, working with global sales leaders to provide accurate projections, identify risks, and highlight opportunities
- Define weekly, monthly, and quarterly objectives for sales team
- Build and refine sales processes, tools, and workflows to enhance efficiency and scalability
- Optimize territory planning, customer segmentation, and resource allocation to maximize revenue potential
- Collaborate with cross-functional teams to enhance upsell, cross-sell, and renewal processes
Our take
SmartBear delivers a portfolio of trusted tools to give software development teams enhanced visibility into end-to-end quality. It does this through innovative test management and automation, API development lifecycle tools and application stability APM software.
The company’s active peer-to-peer community is trusted by many millions of developers, testers and software engineers at organizations such as Adobe, FedEx, and Microsoft. Te company’s adaptable software features a growing list of integrated tools including SwaggerHub, ReadyAPI, Zephyr, TestComplete, and more.
The company has seen substantial international growth and has offices across the globe. Its partnerships with businesses such as BCT and Lemontree have further fuelled its accelerated international expansion. The company also continues to develop its suite, most recently through the integration of AI - which is supported both by internal development and the acquisition of QMetry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Mar 2020
$22.1m
GROWTH EQUITY VC
Total funding: $22.1m
Company benefits
- Wellness Reimbursement
- Company Sponsored Events
- Full Medical, Dental & Vision Plans
- 401k Match
- Paid Community Service Day
Company values
- Smart - Yes, it’s in the name, but it’s who we are. We’re looking for a well-furnished minds
- Open - Supporting open source communities is in our DNA, and so are the principles behind it: respectful collaboration, empathy, and the free exchange of feedback
- Driven - It took ambition to get us where we are, and we don’t forget that. We move fast and we need innovative people who want to keep up
- Curious - The desire to learn new things. Asking questions and listening not because you have to, but because you want to
- Accountable - Taking action and being responsible for the success of our customers is paramount
Company HQ
Assembly Square, Somerville, MA
Articles
Leadership
Frank Roe
(CEO)Has been with the company since 2018, serving initially as CRO before becoming CEO in 2020. Is also a Board Member at LastPass, Strategic Board Advisor at Appsurify and was VP of Sales (Cloud Apps) at Oracle.
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