Vice President of Product, Medrio
$240-260k
Decentralized clinical trial technology
Open for applications
Decentralized clinical trial technology
201-500 employees
Open for applications
$240-260k
201-500 employees
Company mission
To work towards a healthier world by offering full-service solutions to streamline research and improve clinical trials.
Role
Who you are
- Bachelor’s degree in a relevant field — business, computer science, design, life sciences, or equivalent (Master’s degree preferred)
- 10+ years in product management, including 5+ years in a VP-level or equivalent product leadership role
- Demonstrated experience leading a mixed org — both PM managers/directors AND senior ICs (principal PMs or designers) reporting directly
- Track record of developing product leaders and senior ICs — expanding scope, increasing responsibility, and building capability over time
- Demonstrated success launching multiple SaaS products from concept through market adoption
- Direct experience practicing structured customer discovery (Steve Blank’s methodology or equivalent)
- Proven track record of shipping AI-native or AI-enhanced product features
- Demonstrated ability to present product strategy to a board of directors or equivalent investor audience
- Experience using quantitative analytics (usage data, funnel metrics, retention) to inform product decisions
- Product budget ownership — opex planning, investment tradeoffs, vendor decisions
- Life sciences or clinical trial industry experience preferred; GxP and 21 CFR Part 11 familiarity strongly preferred
- AI for cloud software development and AI-native product strategy
- Steve Blank’s Customer Development methodology
- Lead, manage and hold accountable (LMA) according to Medrio standards (scorecards, people analyzer, etc.)
- Deep knowledge of clinical trial workflows, regulations (Part 11, GxP), and the purchasing process of CROs versus sponsors
- Proficiency in product analytics tools and quantitative decision-making
- User-centered design principles and experience leading a UX function
- External evangelism — conference speaking, analyst relations, or media presence
- Ability to self-serve using JIRA and related product management systems of record
What the job involves
- Reporting to the CEO and serving on the Executive Leadership Team (ELT), the Vice President of Product owns the product vision, roadmap, and customer discovery process for Medrio’s full eClinical suite
- Working closely with Engineering, Sales, and Customer Success, this role is responsible for driving Medrio to $100M in bookings by 2028 by shipping products that SMB clinical trial customers choose first
- The VP of Product leads the Product Management and User-Centered Design functions, sets the AI-forward product strategy, and acts as the company’s chief customer advocate at the executive level
- Lead rigorous customer discovery using Steve Blank’s Customer Development methodology — get out of the building, run structured interviews, and change the roadmap based on evidence
- Maintain a current, structured view of the competitive landscape and translate competitive signals into roadmap decisions
- Evangelize the product vision externally — at conferences, with analysts, with strategic customers, and with the Board
- Represent Medrio’s SMB clinical trial customers as the company’s chief customer advocate at the ELT
- Own the product roadmap — build and defend an evidence-based vision that balances new products, existing product health, and technical debt
- Drive an AI-forward product strategy: identify where AI creates distinct, defensible SMB value and ship AI-native features to market
- Prioritize deployment speed and ease of use as primary differentiators; resist feature creep from large-customer requests that distract from the core SMB product
- Use quantitative analytics — usage data, funnel analysis, retention metrics — to inform every significant product decision
- Own product release and design processes; define how features move from concept to launch in alignment with engineering’s Definition of Done
- Lead the User-Centered Design function; coach PMs and designers to produce genuinely validated, user-centered product experiences
- Build a trust-based working relationship with the VP of Engineering — align on roadmap tradeoffs, share accountability for launch outcomes
- Align Engineering, Sales, Marketing, and Customer Success around a shared product direction without direct authority over those functions
- Present product strategy to the Board of Directors and investors; handle tough questions about roadmap tradeoffs and competitive positioning
- Collaborate with Sales and Customer Success on go-to-market strategy, pricing, and customer feedback loops
- Lead a mixed org of PM managers, senior PMs, and principal designers simultaneously with different accountability structures and career conversations for each layer
- Build an A-player product team through structured performance management, active recruiting, and deliberate talent development
- Own the product and UX opex budget; make investment tradeoffs proactively and with data
- Position Medrio as the fastest-to-deploy, easiest-to-use platform in the SMB clinical trial market
- Build capabilities that differentiate Medrio with SMB customers — fast build/update cycles, ease of use, rapid time to value
- Customers:
- CEO and Executive Leadership Team
- Board of Directors (as needed)
- VP of Engineering and engineering leadership
- Product Management and User-Centered Design teams
- Sales, Marketing, and Customer Success
- Customers, CROs, and strategic external partners
Our take
Medrio provides a range of advanced electronic data capture and clinical tools to make it possible for healthcare organizations to achieve better outcomes in complex clinical trials.
The business offers analysis of the clinical trials field, and improves outcomes by recommending alternative providers if it can't deliver to a particular client. This is part of the ethos of trust and transparency that is at the heart of Medrio.
The platform helps to simplify workflows for both clinicians and patients, ensuring that goals can be achieved with greater regularity, regardless of whether healthcare companies are operating in traditional, hybrid, or fully virtual environments. Offering electronic data capture, patient-reporting outcomes, randomization and supply management, along with a range of professional services, Medrio delivers multiple clinical use cases.
Steph
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (2 rounds)
May 2017
$30m
LATE VC
Oct 2011
$2m
EARLY VC
Total funding: $32m
Company benefits
- An awesome, colorful HQ in downtown San Francisco with ping-pong, video games, and a kitchen full of healthy snacks
- Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums
- Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations
- Weekly company-wide standup
Company HQ
Financial District, San Francisco, CA
Leadership
Nicole DuPont Latimer
(CEO, not founder )Masters at University of Michigan. Manager at Deloitte, General Manager and Executive Director at The Advisory Board Company. President and CEO at StayWell, before becoming CEO at Medrio in August 2020.
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