Operations Manager, Cara Care
Digital platform for gastrointestinal health
Be an early applicant
Digital platform for gastrointestinal health
21-100 employees
Be an early applicant
21-100 employees
Company mission
To build the most effective holistic companion for every individual with digestive issues to empower them to enjoy a healthier and happier life.
Role
Who you are
- 2+ years of experience in Operations or a related field, with hands-on responsibility for company-wide and/or team-level processes, coordination, or cross-functional initiatives
- Strong project management skills with the ability to prioritize effectively and drive topics to completion
- Excellent written and verbal communication skills in English and German, with the ability to clearly communicate operational topics, engage people, and align diverse stakeholders
- High digital affinity; experience with Google Workspace, Atlassian tools (Jira, Confluence), and HubSpot is a plus
- Ability to see the bigger picture while maintaining strong attention to detail
- A reliable, precise, and solution-oriented working style
- High level of independence and a hands-on mentality
- Curiosity and motivation to work in the fast-growing and evolving field of digital therapeutics
- đź’ˇPlease note: Cara Care is a remote-first company with a fully distributed team. All team members are based in Germany so candidates must reside in Germany to join us
What the job involves
- We are looking for an Operations Manager (m/f/x) to support us in our mission with immediate effect.
- In this role, you will work in close collaboration with the Head of Operations and support operational excellence across the entire organization by establishing, improving, and maintaining clear (and wherever possible automated) processes, structures, and ways of working
- You will play a central role in supporting efficient, transparent operations that are aligned with the company’s strategic goals.
- By supporting the development and continuous optimization of Standard Operating Procedures (SOPs), operating models, and cross-functional processes, you will help enable teams to focus on what matters most: delivering high-quality digital health solutions to patients
- In addition, you will support strategic planning processes by coordinating quarterly OKRs and annual goals, tracking progress, and helping ensure alignment across departments.
- You will work closely with the Head of Operations, leadership, and all functional teams to enable data-driven decision-making, effective communication, and smooth execution of company-wide processes
- This is a highly impactful role at the intersection of strategy, operations, and execution, offering the opportunity to actively contribute to how Cara Care works today and how it scales in the future
- Support operational excellence and organization-wide alignment by helping establish, improve, and maintain clear and scalable processes and operating models, and actively engaging teams to adopt them in daily operations
- Support the preparation and facilitation of Operations-led meetings and communication formats, ensuring clear agendas, actionable outcomes, and reliable follow-up
- Support the administration and continuous improvement of key company tools, including security, scalability, and efficient usage
- Support the planning, coordination, and execution of quarterly OKRs and annual goals, monitoring progress and highlighting risks or dependencies
- Support the definition, tracking, and interpretation of key operational metrics and KPIs to enable data-driven decision-making
- Work closely with leadership and cross-functional teams as an operational sparring partner, supporting hands-on projects and technical implementations/automations (e.g., HubSpot, Typeform, Google Sheets)
Our take
Cara Care, a subsidiary of HiDoc Technologies, provides a companion app for those living with gut health issues such as IBS, IBD, GERD (heartburn / reflux), and indigestion. Research out of the University of Gothenburg estimates that around 40% of adults worldwide are dealing with gastrointestinal issues, highlighting the scale of the problem that Cara Care is attempting to alleviate.
The German startup’s app is growing in popularity and is well-funded, but it isn’t the only one tapping into the increasingly widespread awareness of gut health issues. ZOE and DayTwo have entered into the field with tens of millions in funding, while bootstrapped company Bowelle is also proving popular.
However, Cara Care’s blend of food and symptom diary with remote telehealth care from certified nutritionists helps set it apart. Crucially, many of its nutritionists are covered by existing insurance policies, while the company is also making a big play for employers, who would provide access to a huge network of users. An acquisition by global health group Bayer in 2024 will implement the commercialisation of the Cara Care app, allowing for wider adoption on a global scale.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Great team spirit: a vibrant team and a friendly working atmosphere + regular team events
- Hybrid work setup: you prefer to work from home or remote from somewhere else or want to come to our office in the heart of Berlin and enjoy some company with your colleagues? Choose whatever works best for you, we have a flexible hybrid work setup
- 30 days off per year: we believe that regular breaks are important and therefore offer 4 additional company wide mental health days on top of the 26 regular holidays
- Support for your mental wellbeing: we offer access to nilo.health, a platform to support your mental wellbeing, including 8 sessions with a psychotherapist or coach per year
- Flexible working hours: an early start into the day or late finishes, you decide
- Impact: your contribution matters - the ability to significantly influence the direction of our startup
- Fair Compensation: competitive salary with regularly salary reviews and equity option + the best equipment to be productive
Company HQ
Prenzlauer Berg, Berlin, Germany
Leadership
James Mapes
(CEO (of Bayer))Previously President & Chief Operating Officer at Centauri Health Solutions, CEO of Navigant Cymetrix, Executive VP of Genpact and was the Senior Vice President of Operations at Optum.
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