Senior IT Technical Program Manager, Cloudflare
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help build a better Internet that is bold and ambitious.
Role
Who you are
- We are looking for a highly skilled and self-motivated Senior Technical Program Manager, IT/Enterprise Engineering with excellent communication skills who thrives on solving challenges to join our team
- You bring a passion for matching up business needs with building technically innovative solutions, and excel at shifting between the two—understanding how big-picture goals inform technical details, and vice-versa
- You are able to implement and drive processes and persistently make progress
- The ideal candidate is flexible and comfortable in playing multiple roles (diplomat, moderator, negotiator, reporter, coach, etc.), leading initiatives, and is able to adapt to changing situations
- Combined with technical expertise, you have the ability to build trust and strong partnership with counterparts in Engineering, Development, Operations, and Business teams
- Prior experience with a global ERP rollout, beginning from global design and moving into engineering and final implementation
- Experience working cross functionally with finance, security, compliance and engineering teams to deliver ERP solutions
- Experience with Oracle Fusion, including technical knowledge of various modules, integration with boundary systems and usability considerations
- 10+ years experience in program and project management
- A strong engineering or development background to facilitate architecture and integration discussions
- Track record of delivering technical programs through the full end to end program management lifecycle, from conception to usability study
- Have a balance of people, organizational, and technical skills to deliver and guide decision making without authority
- Work independently in a dynamic and high-pressure environment with timely delivery despite ambiguous and changing business requirements
- Strong competency with project management tools (Confluence, JIRA, Smartsheets, etc.) and various methodologies (Waterfall, Scrum, etc)
- Proven ability to clearly and concisely communicate with an executive audience in both written and verbal communications in English (writing sample will be requested)
- Thrive in a fast-paced hyper-growth engineering environment, with the ability to learn new technologies quickly, and extremely comfortable with ambiguity
What the job involves
- Cloudflare’s IT/Enterprise Engineering, Planning and Governance Team is a crucial pillar of the CIO Organization
- It manages programs and initiatives across IT Infrastructure, Enterprise Systems, and Enterprise Engineering, enabling Cloudflare internal teams to operate at their most efficient level
- The team establishes end-to-end governance principles and frameworks, leads business partnering, and drives program planning, execution, and demand capacity management
- Your main role will be ensuring a successful rollout of our transformational ERP program
- You will partner across our finance, infrastructure, engineering, IT and security teams to remove blockers, ensure timelines are achieved and transformational business functionality is delivered
- Program Management of all aspects of the IT components of Release 2 and Release 3 milestones for Cloudflare's ERP program
- Regular executive level communication on program milestones, risks, resource needs & contractor delivery performance
- Build bridges across Cloudflare to ensure programs/ projects are effectively planned, developed, integrated and deployed with quality and on time delivery into our production systems
- Be the glue that binds a highly cohesive cross functional core team in the planning and execution of tasks required to ensure success of the multitude of projects comprising a program
- Gather business requirements and assist with translating requirements into future state design options, while deftly incorporating sound architecture and design principles into the final solution
- Build clear and transparent communication channels to align business stakeholders, IT, and third-party vendors to ensure relevant audiences receive appropriate updates on programs and projects
- Work with stakeholders in controlling program scope and executing to committed schedules, as well as maintaining and reporting out program deliverables across multiple teams and business units
- Establish and maintain relationships with vendors, ensuring adherence to best practices and accountability throughout the program lifecycle
- Maintain clear line-of-site on the critical path timeline; managing risks, and facilitating resolution of blockers to ensure project success
- Collaborate with Business PMs on internal processes, tools and workflows across multiple teams and functions across Cloudflare, in support of IT governance and project management methodologies, processes and procedures
- Apply learnings back to constantly improve process and velocity of the Cloudflare IT organization, enabling improved delivery for our global business partners
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with over 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
And impressive third-quarter 2025 results show strong momentum, with revenue rising to $562 million from $430 million a year earlier. The company also raised its full-year guidance, underscoring confidence in continued growth. As demand for secure, cloud-based infrastructure keeps growing, Cloudflare's expanding platform and improving efficiency leave it well positioned to capture further gains in a rapidly growing market.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Take-what-you-need vacation: We encourage employees to find a comfortable work-life balance by taking as many days off as they need while still being able to perform their jobs satisfactorily. (We really mean it!)
- Paid maternity & paternity leave: Our global parental leave policy allows up to sixteen paid weeks of bonding leave time for all qualifying new parents.
- Employee benefits: We offer a comprehensive benefits package including healthcare, life insurance, short- and long-term disability, pension plans in accordance with the market practice in our locations.
- Commuter program: We are flexible about where we work and value connecting at the office. Our commuter benefits program is in place to support team members' commute to work via public transportation without the extra cost burden.
- Wellbeing: Global offerings that provide mental health, childcare and family forming support to our employees across our offices.
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Co-Founder & Lead Engineer)Lee began their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(Co-Founder, President & Co-Chair)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(Co-Founder & CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare in 2009, where he has served as CEO ever since.
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