Billing Supervisor, Cision

• The ideal candidate will be fluent in English and French, possess solid leadership skills, and bring hands-on experience in billing process optimization and system migration initiatives
• 5+ years of experience in billing, order-to-cash, or accounts receivable functions
• 2+ years of experience managing a team in a fast-paced and international environment
• Proven track record in driving process improvements and participating in finance system migrations
• Full professional proficiency in English (C1/C2) – written and spoken; French is compulsory
• Strong knowledge of ERP systems (e.g., SAP, Oracle, NetSuite) and billing tools
• Excellent analytical, organizational, and stakeholder management skills

Desirable

• We are seeking a highly motivated and experienced Supervisor, Billing to lead our billing operations in France
• This role plays a critical part in ensuring accurate, timely, and compliant invoicing across our business lines
• This is a strategic and operational role requiring close collaboration with regional and global stakeholders across Finance, Sales, Customer Success, and People Team
• Team Leadership & Operations
• Lead and develop a team of billing specialists based in France, setting clear objectives and providing regular coaching and performance feedback
• Supervise day-to-day billing operations, ensuring efficiency, accuracy, and adherence to internal controls and local regulatory requirements
• Foster a high-performance culture and ensure knowledge sharing across the team
• Process Ownership & Compliance
• Own and continuously improve the end-to-end billing cycle, from customer onboarding to invoicing and issue resolution
• Ensure compliance with internal policies, accounting standards, and tax/legal requirements (e.g., VAT, e-invoicing regulations in France and EU)
• Support month-end and year-end closing activities, providing accurate billing data for revenue recognition and reporting
• System Migration & Digitalization
• Act as a key stakeholder in finance transformation and system migration projects (e.g., ERP implementation, invoicing tool upgrades)
• Partner with IT and project teams to define billing requirements, perform testing, and lead change management within the team
• Ensure data integrity and business continuity during migration phases
• Stakeholder Collaboration
• Serve as the primary point of contact for billing-related inquiries across internal departments and external auditors
• Work closely with Sales, Legal, Customer Success, Accounting and Credit Control to resolve complex billing cases and ensure customer satisfaction
• Provide reporting and insights to senior leadership on billing KPIs and operational risks