Sales Team Lead, Exoticca
Travel tour and package provider
Job no longer available
Travel tour and package provider
201-500 employees
Job no longer available
201-500 employees
Company mission
To help travellers worldwide fulfil their dreams.
Role
Who you are
- An outstanding supervisory experience with multicultural teams in a sales environment
- A strong understanding of business goals and standards for customer service
- The ability to effectively organize and manage multiple company initiatives
- The ability to communicate effectively with senior management and other departments
- A positive and proactive working approach
- High flexibility and schedule adaptation
- English native or Fluent English level
Desirable
- Contact center experience in the Travel industry (2 years) with a team of 10 or more
- Proven track record in performance management and exceeding business results
- Prior experience in utilization of CRM such as Salesforce
What the job involves
- Continually engaging, motivating, supporting, and developing your team of travel experts to achieve success and sales targets
- Daily supervision of calls and leads performance and management
- Sales reports and monitoring: you are responsible for analyzing and alerting on KPIs to ensure performance stability
- Setting the right tone for your team by living our company values every day, ensuring high standards are set and maintained
- Leading by example, delivering excellent customer and client satisfaction
Our take
Booking travel tours and package holidays in exotic locations lead many people to seek logistics help from travel agents. However, the complexity of these packages often means there is little variety available at local branches with extremely high prices, raising the question as to why there is not a more modern and innovative solution available online.
Exoticca provides an online platform for the booking of holiday packages and tours, with a focus on curating luxury destinations that are chosen by travel experts and provided at heavy discounts negotiated through airlines and hotels. The company also aims to provide a frictionless end-to-end travel experience by covering insurance, ABTA and ATOL guarantees, free cancellation, and COVID-19 protection. After renewed funding in 2025, Exoticca is expanding its internationa; presence as well as deepening its commitment to AI-driven technology, so it can stay ahead in the ever evolving market.
Online travel agents have been around since the dawn of the internet, but Exoticca stands out with its focus on providing curated packages for travel enthusiasts at exclusive locations. Furthermore, the company’s emphasis on convenience and inclusivity ensures that every formality is handled, removing the complexity of travel packages and tours to open the market to a wider audience.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$70.1m
SERIES D
Jul 2021
$29.5m
SERIES C
Total funding: $126.6m
Company benefits
- Unlimited tea & coffee: Enjoy a cup of "Good News" coffee while connecting with colleagues
- Referral bonus: Bring people as talented as you are to earn a nice bonus!
- Exoticca events: Enjoy regular afterworks, plus bi-annual parties and team lunches
- Language courses: Improve your Spanish or English with free language courses
- Exoticca packages: Travel packages at reduced prices for employees and family/friends!
- Flexible compensation: Use part of your salary for food/transportation with Cobee or get private health insurance with DKV
- Multicultural team: Learn from a diverse team with different backgrounds and perspectives
Company HQ
Sant Gervasi - Galvany, Barcelona, Spain
Leadership
Pere Valles
(CEO)Pere is the co-founder and General Partner at Smartech Capital. Previously, he served as the CEO of Scytl Innovating Democracy for 14 years.
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