AI Implementation Specialist, Source.ag

• Desire to become an expert in being the bridge between technology and non-technical human users
• A good understanding of how AI is implemented in products and how user and data inputs influence model outcomes
• Comfortable explaining to growers how the AI predictions work and why these can be trusted
• Data-savviness and eye for detail: Good understanding of data flows between systems
• 1+ years of work experience using social skills in a customer-facing role within a tech or SaaS environment
• Outstanding communication skills in both Dutch and English
• Self-starting and proactive attitude: you bring and implement ideas to improve our implementation & onboarding process
• Curiosity: you are eager to understand the reality of our customers and motivated to expand your knowledge about growing in greenhouses
• Flexibility: you thrive in an ever-changing organisation like Source.ag
• A valid driving licence for driving in The Netherlands

Desirable

• You’ll be responsible for growers adopting our Irrigation AI co-pilot, which we launched in 2024
• You will operate in an ever-changing environment as we continuously and proactively build out our Product offering
• While working together with Product teams, Support, Customer Success, Sales and mostly our growers, you will ensure that our product is configured correctly for each grower and that the grower understands perfectly how to work with Irrigation Control
• You will give growers a head start with the use of Source by implementing and explaining our AI products for growers
• Ensuring our models give the right predictions to growers by owning the sensor data quality and translating grower's strategies with the AI's necessary configurations
• Configuring climate computer and sensor settings to implement our product
• Building relationships with growers by means of a trustworthy communication style, such that they understand how to get the most value out of our products
• Drive change management to ensure the adoption of our product by growers in their daily processes
• Setting up and leading onboarding training trajectories in greenhouses
• Collaborating with the Support & Customer Success teams so that any data or adoption issues can be resolved quickly
• Using the experiences above to optimise the implementation process of our AI products and enable the Implementation team to support AI product implementation at scale

• CV Review
• First Interview
• Final Interview
• Offer
• Please note that if you progress to the final round of our selection process, we will kindly request a reference to help us get to know you better