Solutions Engineer, MoeGo
Enterprise
+ Performance bonus
More information about location
All-in-one software for pet groomers
Be an early applicant
All-in-one software for pet groomers
21-100 employees
Be an early applicant
+ Performance bonus
More information about location
21-100 employees
Company mission
To uplift the pet industry by empowering every one in the space.
Role
Who you are
- Technical Consulting Experience: 3–5+ years in solution/sales engineering or technical consulting for SaaS
- Analytical Problem‑Solving: Comfort designing complex data flows, mapping integrations, and resolving technical challenges under tight timelines
- Communication & Facilitation: Expert at running discovery workshops, presenting to executives, and authoring clear runbooks and architecture docs
- Collaborative Spirit: Proven track record of partnering with Sales, Product, Engineering, and Implementation teams to deliver cohesive solutions
Desirable
- Domain Fluency: Background in pet care operations or adjacent hospitality, with an ability to “speak operator.”
- A strong sense of ownership, problem-solving mindset, and passion for helping customers succeed
What the job involves
- As a Solution Engineer, you’ll own the technical pre‑sale and post‑sale journey: scoping enterprise requirements, architecting configurations and integrations, delivering proof‑of‑concepts, and partnering with Implementation Managers to ensure seamless go‑lives
- Your deep understanding of both MoeGo’s product suite and pet care operations will make you the trusted advisor enterprises turn to for strategic, scalable solutions
- Partner with Sales to lead technical discovery and pre‑sales for enterprise grooming, boarding, daycare, and franchise customers
- Deliver consultative demos and technical walkthroughs tailored to executive and operational stakeholders
- Design customized, scalable solutions aligning MoeGo’s platform capabilities (APIs, integrations, workflows, security protocols) with customer requirements
- Provide insights on system architecture, integration possibilities, data migration strategies, and long‑term scalability
- Work alongside Implementation Managers to translate scoping artifacts into detailed technical runbooks
- Troubleshoot advanced configuration issues and guide teams through complex cut‑over scenarios
- Work with the eng team to finalize system integration design and implementation plan and forge collaborative processes between inhouse and customer TLs for system integration
- Create technical documentation, integration guides, and playbooks to streamline enterprise onboarding and support
- Produce architecture diagrams and best‑practice playbooks for phased, scaled rollouts
- Collaborate with Product and Engineering to communicate enterprise needs, recommend enhancements, and influence the roadmap
- Maintain deep fluency in all MoeGo enterprise modules and third‑party integrations
Our take
Payments and scheduling software is nothing new in the SaaS world, but companies that can nail a marketable niche in this sector will usually reap rewards. Enter MoeGo, a digital platform geared towards the dog grooming market, serving pet saloons and groomers across the US.
MoeGo incorporates scheduling, marketing, and payment processes into its platform. With the intention to help clients scale their customer base and value, the company's offering is suitable for many styles of business, from mobile grooming to brick and mortar shops.
As people spend more on their pets, there’s big business and growing competition in MoeGo's sector. That said, the company has enjoyed considerable funding that is being used to expand operations and business reach. It’s also currently developing daycare, dog boarding and dog training business solutions to add to its product line.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Mar 2024
$24m
SERIES A
Total funding: $24m
Company HQ
Little Tokyo, Los Angeles, CA
Leadership
Ethan Dong
(CEO)Currently Angle Investor at Veritas Genetics. Previously Board Member at PlusYoou, Head of the US Office at Meitu, and worked in Sales Analysis at Beats by Dr. Dre.
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