Account Director, Dynamic Yield

• At least 5 years of account management, sales and/or management consulting experience
• A proven track record of owning and growing commercial account relationships, including renewing business
• A knack for building and nurturing VP and C-level relationships at Enterprise accounts
• Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business
• Exceptional presentation skills and the ability to distill complex marketing concepts into simple terms
• Fluency in the digital marketing space
• Excellent client-facing and interpersonal skills
• A high degree of intellectual curiosity
• The ability to work and thrive in a fast-paced environment

Desirable

• Primarily own the negotiation and closing of renewals and up/cross-sell for a portfolio of accounts based in the Americas
• Develop and strengthen business relationships with key decision makers
• Serve as the main point of contact for commercially-related account matters, and as an escalation point for issues
• Work closely with customer success managers, engineers, and product owners to ensure successful implementation of the solutions and significant ROI for clients
• Build strategic account plans through analysis of customers’ business models, key performance metrics, and high-level technical architectures
• Consult with clients to achieve a high degree of customer satisfaction through more efficient product adaption, usage, best practices and resource planning