Director of Product & Tech Communications, Xero
$166-245k
Offers Equity
Office located in San Mateo, CA
Accounting software for small businesses
Open for applications
Accounting software for small businesses
1001+ employees
Open for applications
$166-245k
Offers Equity
Office located in San Mateo, CA
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- You bring a deep understanding or demonstrated interest in AI and fintech landscapes, with an ability to translate complex concepts into approachable stories
- Exceptional writing and storytelling skills are essential, specifically tailored to diverse global audiences
- We value strong media relations expertise with a history of building narratives that resonate across tech and business press
- You possess a collaborative leadership style, capable of aligning cross-functional stakeholders and managing in-house teams or external agencies
- Experience within B2B enterprise or SaaS software environments is highly desirable
- You are comfortable prioritising projects in a fast-paced environment and communicating clearly with global stakeholders
- Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team
What the job involves
- As a strategic partner to our Product and Technology teams, you will shape and amplify Xero's external narrative across AI, Payments, Payroll, and other key products
- You will play a central role in driving awareness of our innovation agenda, demonstrating how our intelligent, connected products help small businesses and their advisors thrive
- This involves developing and leading external communications strategies that position us as a category leader in applied AI and financial technology
- You will translate sophisticated concepts into narratives that resonate globally, serving as a trusted advisor to senior product leaders while driving positive media coverage across business, technology, and trade outlets
- You will manage and mentor a global team of in-house and external contributors, fostering a collaborative and strategic approach to communications
- Working closely with Corporate Communications, Social Media, Global Brand, and Marketing teams, you will ensure our messaging and goals are aligned to create a unified voice in the market
- Building and leading the innovation narrative to position us as a forward-thinking technology partner
- Collaborating with Data Science and Tech Advocacy teams to drive our overarching AI storyline and thought leadership initiatives
- Developing innovation-focused storylines for XeroCon and regional product events to align with our broader brand
- Partnering with Product Marketing to execute external strategies for Payments, Payroll, and AI products
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Te Aro, Wellington, Wellington
Leadership
Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 24 more jobs at Xero