Senior Analyst, Salesforce

• This role offers the chance for someone who has a program-oriented mindset, is a self-starter, creative and organized to play a pivotal role in leading the Sales Leader Academy program as well as critical work streams across all Academy & Community Programs
• We're seeking a strategic and execution-focused Senior Analyst to lead and optimize the Sales Leader Academy Program and cross-program workstreams
• You are analytical, systems-oriented, and thrive at the intersection of data, process, and people
• You bring structure to ambiguity, manage complex program operations, and are an expert in translating insights into action
• 5–7+ years of experience in program management, preferably in Sales Enablement, L&D, or leadership development within the tech industry
• Proven operational excellence with advanced proficiency in Google Sheets (e.g., data management, VLOOKUP, pivot tables, complex formulas) and Slack Workflows
• Demonstrated data fluency: experience interpreting and presenting insights via tools like Tableau, Power BI, or similar
• Exceptional stakeholder management and executive presence with a track record of influencing cross-functional and senior teams
• Strong project management skills with experience managing global, cross-functional programs
• Excellent written and verbal communication skills; skilled in storytelling with data
• Ability to thrive in a fast-paced, ambiguous environment while maintaining attention to detail
• Curious, proactive, and innovative; able to identify opportunities for improvement and drive change
• Experience automating workflows using AI or low-code tools

Desirable

• The Global Excellence Academy & Community team is responsible for multiplying excellence and delivering programs which enable our entire distribution & COO organization to amplify their performance through best-in-class peer enablement
• You’ll be responsible for operational execution, data-driven decision making, and stakeholder engagement, ensuring our programs scale efficiently, deliver measurable outcomes, and create lasting impact
• You will be the go-to person for Academy nominations and process automation, tech & tools
• Creating meaningful give-back opportunities for Sales Leaders as part of their Academy Journey
• Leading content & agenda workstream for the 2-day Sales Leader in-person Retreat in San Francisco
• Executing & attending virtual Academy sessions
• Sourcing and preparing speakers and delivery partners before sessions
• Creating program schedule to ensure scalability across 3 time zones
• Creating Sales Leader Academy 12-month learning journey based on KPIs & stakeholder’s feedback as well as members role and expectations
• Stakeholder Management
• Creating and maintaining stakeholder roadmap and being the Sales Leader Academy contact for stakeholders
• Building rapport & managing stakeholder relationship inclusive of Academy Members, their leaders, Executives, ES, Enablement Business Partners, Sales Leader Excellence Coaches, Delivery & Logistics Team etc
• Translate data into actionable insights by synthesizing survey results, stakeholder feedback, and demand generation outcomes to influence strategic decisions and demonstrate program ROI
• Track, measure, and report on program effectiveness through monthly insights on program consumption, engagement trends, and alignment with defined success metrics
• Facilitating selected sessions like kick-off, graduation and the in-person Retreat with senior executives and delivery team
• Developing & managing communications strategy across all stakeholder groups and partnering with Communications Lead on execution for the Sales Leader Academy program
• Ensuring stakeholder & Academy brand awareness across the distribution organisation
• Process Ownership: Build and evolve the nominations framework and tools to ensure equitable and strategic participation across programs. Own the end-to-end process — from vision to execution — ensuring systems are scalable, efficient, and aligned with evolving program needs
• Technical Execution: Implement the technical infrastructure behind nominations — including building dashboards, crafting complex formulas in Google Sheets, automating workflows in Slack, implementing agents, and connecting tools for seamless functionality
• Data Integrity & QA: Audit, QA, and validate data sources to ensure accuracy and consistency before information is shared or used for decision-making
• Automation & Innovation: Leverage AI/Agent technologies to streamline processes and reduce manual effort
• Stakeholder Alignment: Collaborate with tech, leaders, and comms partners to ensure timely, effective outreach and alignment with program goals
• Efficiency & Process Optimization: Identify and implement opportunities for process simplification and scale
• Tech & Tools Enablement: Serve as the tech-savvy process advisor, ensuring adoption of internal tools and AI-driven workflows
• Governance & Logistics: Maintain and evolve Academy templates, checklists, budget tracking, and swag operations
• Tools: Go-to-person for all Tech & Tools used within the team such as Astro’s Course Tracker, Tableau Dashboards, Slack Workflows, EOA, etc