Revenue Operations Specialist, Smallpdf

• 2+ years in a RevOps, SalesOps or similar operational role in a B2B SaaS company
• Hands-on HubSpot experience — you've built workflows, custom properties, and reports yourself
• Proficiency with at least one automation tool (Zapier, n8n, Make, or equivalent)
• Strong data skills: comfortable with Excel/Sheets, and ideally with BI tools (Looker, Metabase, etc.)
• Solid understanding of SaaS metrics: ARR, churn, NRR, pipeline velocity, conversion rates
• Familiarity with the full B2B revenue funnel: SDR → AE → CSM → Renewal
• Detail-oriented and structured — you catch what others miss
• Autonomous and proactive — you flag problems before being asked
• Clear communicator — able to translate technical logic for non-technical stakeholders
• Comfortable managing competing priorities in a fast-moving scale-up environment

Desirable

• You'll be an embedded RevOps practitioner working alongside a Senior RevOps to own and improve the systems, data, and processes that power our go-to-market engine. This is a hands-on, technical role where execution quality and attention to detail matter most
• If you care about meaningful work and high-quality products, this is a place where your impact will truly matter
• CRM Administration:
• Own day-to-day HubSpot configuration: properties, pipelines, lifecycle stages, views, and data hygiene
• Build and maintain workflows, sequences, and deal automation logic
• Manage user permissions, onboarding new reps, and HubSpot training
• Process & Automation:
• Design and implement cross-tool automations using HubSpot Workflows, Zapier, n8n, and AI-powered tools
• Document processes and maintain an up-to-date automation inventory
• Identify and eliminate manual work across Sales and Customer Success teams
• Data & Analytics:
• Extract, model, and analyze CRM and product data to support business decisions
• Build and maintain dashboards and reports for pipeline, revenue, and funnel metrics
• Ensure data integrity across the full customer lifecycle — from lead to renewal
• Sales Performance:
• Track and report on sales targets, quota attainment, and rep-level KPIs
• Support commission and incentive plan calculations (SPIFs, quarterly targets)
• Sales Process Ownership:
• Serve as the go-to expert on sales processes and CRM best practices
• Partner with Sales and Customer Success to translate business needs into system logic

• Please upload your CV in English, as it’s the standard working language at Pdftools. A PDF format is preferred