Staff Experience Researcher, Asana
Artificial Intelligence
$207-263k
More information about location
3 days a week in office
Organising work in one connected space
Be an early applicant
Organising work in one connected space
1001+ employees
Be an early applicant
$207-263k
More information about location
3 days a week in office
1001+ employees
Company mission
To enable the world's teams to work together effortlessly.
Role
Who you are
- 7+ years of experience practicing UX Research for digital products with a wide variety of research methods applied across the product development cycle
- Experience guiding product strategy informed and backed by insights, building for complex B2B platforms
- Able to distill research findings into clear, actionable, and practical insights that help your teams meet business goals
- Skilled presenter and persuasive communicator who quickly builds trust and rapport with stakeholders at every level
- Passion for AI and continuous exploration of emerging tools to stay at the forefront of industry practices
- Strong organizational skills; ability to manage multiple projects at various stages in the research cycle
What the job involves
- The Experience Research team at Asana is focused on understanding the dynamics of modern work, the role technology plays, and how Asana can empower teams to thrive in a collaborative environment
- Our work informs teams at every level of the company and drives key roadmap decisions
- We partner with Product Design, Product Management, Data Science, Engineering, business, and Marketing teams to get deep insights about our customer's behaviors and attitudes, translating them into actionable recommendations across the company
- We think big about new areas, test developing concepts, and evaluate products and services once they’ve rolled out
- You’ll be joining as a senior member on the AI Studio Group, focused on transforming how our customers collaborate alongside AI to fundamentally change the way they work
- Your research will inform decisions and strategic initiatives including visioning and roadmap prioritization for this group
- Be a UXR leader for the AI Group at Asana - inform the vision, strategy, and priorities for AI Studio
- Build a well-rounded understanding of our customers and communicate that empathy throughout the company
- Through your research and leadership skills, ensure that we ship meaningful, informed customer experiences that achieve business goals
- Identify and prioritize research needs and proactively plan your roadmap in partnership with fellow leads and product teams
- Balance strategic and tactical research to deliver high-impact results; coach & empower teams to conduct focused product research
- Collaborate with UXR leadership to recognize insights themes, connect dots across areas and pillars, advocate for research, and identify research questions that aren’t being asked
- Recommend and implement improvements to the UXR team's workflow and tools, partnering with Research Ops to scale our work and advance how we leverage AI throughout our research processes
Our take
Asana is a web and mobile application designed to help teams organise, track, and manage their work. Acting as a unified hub, it empowers teams to effortlessly generate projects, delegate responsibilities, set deadlines, and foster direct task-related communication, transcending the inefficiencies of traditional email-based coordination.
Despite facing competition from established players like SmartSheet in its market, Asana has navigated its path, bolstered by a successful Initial Public Offering in 2020 and a track record of startup triumphs. This strategic prowess has propelled Asana to amass a robust clientele exceeding 100,000 organizations, boasting notable entities such as Uber and Air France among its ranks.
Since its inception, Asana has undergone exponential growth, with its reach extending to offices sprawled across four continents worldwide. This expansion not only underscores its global footprint but also signifies its commitment to fostering diverse talent pools and catering to a broad spectrum of clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$200m
CONVERTIBLE
Nov 2018
$50m
SERIES E
Total funding: $414.4m
Company benefits
- Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
- Growth - We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways
- Development - We believe in providing everyone with coaching and mentorship. You’ll have access to Conscious Leadership training, success guides, free executive coaching, and our manager training and enablement program
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Dustin Moskovitz
(Co-Founder & CEO)A Harvard economics graduate, Dustin co-founded Facebook in 2004 before branching off in 2008 to found Asana. They are also the co-founder of Open Philanthropy Project and Good Ventures.
Justin Rosenstein
(Co-Founder)Previously Engineering Manager at Facebook and a Product Manager at Google. Currently Co-Founder of One Project.
Salary benchmarks
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