Field Marketing Specialist, Sendbird
$80-90k
3+ days a week in office (San Mateo, CA)
AI customer exprience platform for enterprise
Be an early applicant
AI customer exprience platform for enterprise
201-500 employees
Be an early applicant
$80-90k
3+ days a week in office (San Mateo, CA)
201-500 employees
Company mission
To power every meaningful conversation in the world - whether human to human, or human to AI.
Role
Who you are
- You've run events end-to-end and take quiet pride in the logistics nobody notices because everything went smoothly
- You build the tracker, update it religiously, flag risks early, and have never missed a deadline. You've also started automating parts of it so you can focus on exceptions, not routine
- AI tools are already in your daily workflow. Claude, ChatGPT, Gemini, Gamma. You've used them to kill manual work, you figured it out yourself, and you share what you built
- Sales reps actually want to talk to you. You speak their language, understand what they need, and follow up without being chased
- When you spot a broken or repetitive process, your first instinct is to wire up a fix, not just flag it
- You're comfortable traveling up to 25% of the time because you know the best experiences aren't built from a desk
- 2 to 3 years of experience in field marketing, event marketing, demand generation, or a closely related B2B marketing role
- Hands-on experience managing event logistics: vendor coordination, budgets, timelines, and on-site execution
- Proficiency with Salesforce or a comparable CRM for tracking event performance and pipeline impact
- Strong project management skills. You can juggle multiple workstreams without dropping the ball on the details
What the job involves
- You'll own end-to-end execution of our AMER event program, trade shows, ancillary events, executive dinners, and our flagship conference, while actively automating the repetitive so you can focus on what actually moves the needle. If you find the details energizing and AI tools second nature, this role is for you
- Own end-to-end execution of AMER field marketing events, from initial logistics through on-site management and post-event wrap
- Coordinate Delight.ai's presence at key trade shows, managing booth setup, staffing, and on-site experience to bring our brand and AI story to life
- Manage vendor relationships, contracts, and budgets across the portfolio, flagging risks early and solving problems on the fly
- Track and report on event performance and ROI in Salesforce, identifying patterns to improve how we run the program over time
- Use agentic AI tools (Claude, ChatGPT, or similar) to accelerate content production across event briefs, sales enablement materials, and post-event recaps
Our take
Sendbird offers APIs to help companies build their own text and video communication features. The company's suite of solutions helps businesses worldwide improve customer retention, conversion, and optimized customer support.
The company has been developing its APIs fast, including adding moderation capabilities - an attractive feature in an age that increasingly prioritizes ‘clean’ online communication. Among its newest set of capabilities is Delight.ai, the first branded AI concierge built on long-term memory.
Its clients include Reddit, Hinge, and DoorDash. They are, however, strategically raising further investment, as the field is competitive even with its impressive client roster and technological instincts, regardless, Sendbird is well positioned within the market to keep ahead of the competition.
Steph
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$100m
SERIES C
May 2019
$102m
SERIES B
Total funding: $273m
Company benefits
- Be Your Best Self: A generous all-in-one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.
- AI Citizenship: As an AI-first company, we are sponsoring all members with real budget to adopt various AI software to 100x productivity and creativity.
- Generous PTO: In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.
- Rest & Rejuvenate: Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.
Company HQ
Downtown, San Mateo, CA
Leadership
John S. Kim
(Co-Founder & CEO)John founded two startups. Their first startup, Paprika Lab - a social gaming company, was acquired by GREE and they were Korea's all-time no.1 pro gamer in Unreal Tournament.
Salary benchmarks
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