Product Manager, Hubtype
Chatbot development framework
Be an early applicant
Chatbot development framework
21-100 employees
Be an early applicant
21-100 employees
Company mission
To pave the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful, and inspiring way.
Role
Who you are
- We are looking for someone able to work cross-functionally with our teams and help us in our mission to create better business-consumer relationships by embracing simple, meaningful and customer-centric communication
- 2–4 years of experience in product management, ideally in B2B SaaS or Enterprise software
- Experience working in cross-functional teams and delivering product improvements
- Exposure to Conversational AI, chatbot technologies, or customer experience platforms is a plus
- Strong communication and collaboration skills, with the ability to work with stakeholders across the organization
- Analytical mindset, comfortable working with data to inform decisions
- A proactive and entrepreneurial attitude, eager to learn and grow in a fast-paced environment
- Bachelor's degree in a relevant field (Computer Science, Engineering, Business, etc.)
What the job involves
- Your main responsibility will be to help maximize the value that Hubtype can deliver to its customers
- You'll collaborate closely with UX and Data Scientists to uncover our customer's most important problems and contribute to the discovery of the right solutions
- You'll also support the definition of the product vision and strategy by bringing user insights and market context into decision-making
- You'll work with the leadership team to ensure product initiatives align with business objectives, and collaborate with sales, marketing, and customer success to support go-to-market efforts
- Contribute to product strategy and roadmap planning in alignment with business goals and customer needs
- Collaborate with UX and Data to drive discovery initiatives and user research
- Support Agile product development: plan sprints, manage the backlog, and ensure delivery of high-quality releases
- Deeply understand our B2B Enterprise customers and help define solutions that address their pain points
- Conduct market research and stay up to date on competitive trends to inform product decisions
- Use data and user feedback to improve existing features and identify opportunities
- Partner with Marketing, Sales, and Customer Success to support product launches and drive adoption
- Advocate for excellent user experiences across all touch-points
Application process
- If you're ready to apply, here's what we'd like to see:
- An up-to-date CV
- A motivation letter about yourself and why you think you fit the position. Be as specific as you can
Our take
Messaging is fast becoming the dominant mode of communication between businesses and their customers, but many companies are struggling to keep pace. Hubtype is addressing this shortfall, building customer service focused conversational tools. These go beyond simple chatbots to include richer conversational features like human hand-off, and elements of graphical user interfaces.
Ultimately, Hubtype's goal is to become more of a reference service for developers looking to build their own chatbots on services like Whatsapp and Twitter. This would theoretically open up a huge market: the demand for 24/7 services, frictionless contact, and greater automation, has meant business chatbots are in increasing demand.
It also means the market for chatbot-building is competitive, with the company's rivals including Rasa, Botpress and Microsoft Bot Framework. Whilst these all focus more on conversational AI, and Hubtype is committed to more feature-rich chats, Hubtype will need to keep pace with a rapidly developing chatbot landscape to retain their edge.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company benefits
- A role where you'll have lots of room to shine
- Working with amazing people from all over the world, with different cultures, experiences, and knowledge
- 22 days holiday per year, plus national holidays
- Fully remote policy and very flexible working – we trust you to get the work done
- 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects, or reading books, that’s up to you
- Attractive Benefits & Perks Plan, centred on Learning & Development
- Workstation budget for making great work happen at home
Company HQ
L'Antiga Esquerra de l'Eixample, Barcelona, Spain
Leadership
Marc Caballé
(Co-Founder & CEO)Previously a Software Engineer, then Team Lead, at Telespazio Ibérica, who moved on to serve as COO at Dareyoo. Prior to Hubtype was Team Leader on a GFT project for Deutsche Bank.
Eric Marcos
(Co-Founder & CTO)Previously a co-founder of Dareyoo, and Teamwin - the project into which Dareyoo pivoted. Subsequently served as Vice Dean of New Trends in IT at COEINF.
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