Associate Communications Manager, GoFundMe
Social fundraising platform
Be an early applicant
Social fundraising platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- Degree or equivalent experience in communications, public relations, journalism, or a related field
- 2+ years’ experience in relevant communications or media work
- A strong self-starter with excellent time management skills and attention to detail
- A creative thinker with the ability to identify and pitch compelling stories
- The confidence to sensitively engage with individuals when the situation demands
- Skilled in social media management, with a good understanding of platforms like X, Instagram, LinkedIn and TikTok
- Strong written and verbal communication skills, with the ability to craft engaging content tailored to different audiences
- Comfortable working in a fast-paced, team-oriented environment
What the job involves
- Join us! The GoFundMe team is searching for our next Associate Communications Manager in London to help build and execute the local communications and earned media strategy while supporting broader regional initiatives
- The primary focus of this role is to amplify the voices and stories of fundraisers on our platform, showcasing the incredible help they are delivering across communities in the UK and globally
- Monitor and identify impactful fundraisers in real-time, working with organisers to amplify their stories
- Support the UK communications team by developing and implementing strategies to share crowdfunding trends and data with national and regional media outlets
- Assist with managing GoFundMe's owned social media channels, ensuring engaging and consistent content that builds audience reach and platform awareness
- Support the development of communication metrics and reporting, contributing ideas to improve efficiency and meet targets
- Work closely with global colleagues to align on cross-regional communications initiatives and shared goals
- Monitor UK news cycles, social platforms, and digital sources to identify emerging trends and breaking stories that align with GoFundMe campaigns
- Build and maintain relationships with journalists to generate positive media coverage for the platform
- Respond to media enquiries with professionalism and agility
Salary benchmarks
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform started initially with a focus on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratize fundraising through the medium of online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company values
- Consider everything
- Do the right thing
- Spread empathy
- Delight the customer
- Give back
Company HQ
Centennial, Redwood City, CA
Articles
Leadership
Margaret Richardson
(Chief Corporate Affairs Officer, not founder)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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