Marketing Operations Manager, Spring Health

• 5+ years of experience in marketing operations or revenue operations, with hands-on experience in campaign execution, tech stack management, and reporting
• Strong experience administering and optimizing HubSpot and 6sense
• Working knowledge of Salesforce, including building reports, dashboards, and understanding campaign/member relationships within the platform
• Excellent organizational skills and attention to detail, with a process-oriented approach
• Analytical mindset with experience interpreting data and turning insights into action
• Familiarity with project management and digital asset management tools—experience with Asana and Frontify is a plus
• Strong communication and interpersonal skills, with the ability to collaborate across teams and influence without authority
• A proactive, solutions-first mindset and a desire to grow as a generalist across the marketing operations function

• Reporting to the Sr. Manager, MarTech and Operations, the Marketing Operations Manager is responsible for supporting and optimizing marketing processes, systems, and technologies to drive efficiency, streamline workflows, and enhance overall marketing performance
• Assist with the planning, setup, and execution of marketing campaigns across email, social media, digital advertising, and more—ensuring operational alignment and efficiency across channels
• Help administer and optimize marketing technology platforms, including HubSpot, RingLead, and 6sense, ensuring accurate data flow, lead scoring, audience segmentation, and campaign tracking
• Manage integrations and data sync between marketing systems and Salesforce, supporting accurate lead routing, campaign attribution, and funnel reporting
• Build and maintain dashboards and reports in Salesforce to help stakeholders understand marketing performance, pipeline contribution, and campaign impact
• Partner with the team to own the digital asset management systems and processes that allow cross-functional teams to self-serve and easily access brand and campaign materials
• Collaborate across marketing, sales, and operations teams to streamline processes and ensure consistent execution across all initiatives
• Develop and document standard operating procedures (SOPs) that support scalable marketing execution and campaign operations
• Jump in and support various marketing initiatives as needed, bringing a problem-solving mindset and adaptability to a dynamic, fast-paced environment
• What success looks like in this role:
• You identify gaps or inefficiencies in marketing workflows and proactively implement solutions to improve accuracy, speed, or scalability
• You maintain clean, actionable data across marketing and sales systems and ensure reporting is reliable and insightful
• You support cross-functional collaboration by creating clear documentation, playbooks, and dashboards that make performance data easily digestible
• You bring curiosity and a willingness to learn, continuously evolving alongside our tech stack and team goals

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes

Total funding: $465.1m

Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalized, failing to deliver the personalized mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.