Senior Billing Accountant, Olo
$65-88.5k
On-demand commerce platform for restaurants
Open for applications
On-demand commerce platform for restaurants
501-1000 employees
Open for applications
$65-88.5k
501-1000 employees
Company mission
To give customers better, faster, and more personal service from the restaurants they love through its digital ordering and delivery platform.
Role
Who you are
- Candidates should have GAAP knowledge, strong attention to detail, and thrive in a fast-paced and evolving environment
- 2+ years of SaaS billing experience
- Bachelor's Degree in Accounting or Finance is a plus
- Strong critical thinking & problem-solving skills
- Strong proficiency in Microsoft Excel (can perform complex functions)
- Excellent verbal and written client-facing communication skills
- Accounting experience in a Software-as-a-service environment
- Experience with Salesforce and Sage Intacct financial software
- Experience with Zendesk and Braintree is a plus
- Familiarity with Looker or other BI tools is a plus
- Comfortable working with large data sets
What the job involves
- Olo is looking for a Senior Revenue Accountant to join our growing team! Reporting to the Senior Revenue Manager, you will assist the revenue team with various financial and non-financial tasks to ensure our billings and revenues are reported accurately and contribute to process improvements as our business continues to grow
- The complexity and success of our business will provide a challenging opportunity with various tasks, critical thinking, and decision-making opportunities
- Review the monthly invoicing process, which includes generating and distributing customer invoices, reconciling usage and product data setup, preparing customer invoicing reports, and validating service and pricing terms with customer contracts
- Review and analyze customer contracts to ensure consistent application of revenue recognition policies and accurate representation of service and pricing terms in our billings
- Analyze billing data to identify trends, anomalies, and areas for improvement
- Prepare and present billing and revenue reports to management, offering insights and recommendations for process enhancements
- Serve as the primary point of contact for complex billing inquiries and issues, providing timely and effective resolution
- Ensure high levels of customer satisfaction by addressing billing concerns promptly and professionally
- Accounting responsibilities, i.e., reconciliations, Journal entries, and general ledger analysis
- Work on initiatives to streamline and improve billing processes, enhancing efficiency, accuracy, and customer satisfaction
- Develop and document billing procedures and best practices, ensuring compliance with industry standards and company policies
- Ensure billing practices comply with relevant laws, regulations, and internal policies
- Support internal and external audits by providing documentation and analysis related to billing activities
- Update and maintain SOX documentation of controls and process narratives, ensure no control gaps and risks, and effective internal controls
Our take
In recent years, there have been dramatic changes to the way the catering industry operates. The benefits of pandemic-imposed structures, such as digital ordering interfaces and delivery infrastructure, have outlived the reason they were brought on, as many restaurants have found these digital solutions provide both operational efficiency and additional revenue.
Olo provides all-in-one digital ordering and delivery platforms for restaurants, providing software interfaces for digital payments, menus and ordering, in addition to on-demand delivery. The platforms are provided in both mobile and web formats and facilitate both traditional and alternative ordering systems such as at kiosks, drive-thrus, and voice automated ordering. Whilst the company certainly faces competition from the variety of alternative digital ordering platforms for the catering industry, it stands out by providing an all-in-one solution, instead of focussing on just one area.
The company has partnered with catering giants such as Denny's and The Cheesecake Factory, whilst also providing affordable systems for small independent businesses. The latest addition to its offerings is the commercially available "Borderless" functionality, which has the potential to speed up and streamline payment at venues across Olo's network.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2019
$100m
SERIES D
Jan 2019
$18m
EARLY VC
Total funding: $181.3m
Company benefits
- Premium healthcare coverage
- For you and your family
- 20 days PTO, 10 sick days +
- 4 mental health days
- Flex work policy + remote office stipend
- 401(k) Match
- Company Equity
Company HQ
Tribeca, New York, NY
Articles
Leadership
Noah Glass
(CEO)Experience as International Expansion Manager of Endeavor Global, Inc. from 2003 to 2005. CEO of GoMobo.com since 2005.
Salary benchmarks
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