Senior Product Manager, Amazon
EU 3P Compliance, EU Marketplace
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, or related field
- 7+ years of technical product management experience
- Strong track record of delivering complex technical products at scale
- Experience with financial technology, payment systems, or e-commerce platforms
- Proven ability to translate business requirements into technical solutions
- Experience leading cross-functional teams and influencing senior stakeholders
- Strong analytical and data-driven decision-making skills
- Proficiency in SQL and data visualization tools (e.g., Amazon QuickSight, Tableau, PowerBI)
Desirable
- MBA or Master's degree in relevant field
- Experience with environmental compliance or EPR regulations
- Knowledge of EU payment systems and financial regulations
- Track record of scaling technology platforms globally
- Strong understanding of system architecture and technical trade-offs
What the job involves
- We are looking for a strategic product leader who will own the vision, roadmap, and strategy for our chargeback technology ecosystem. This role will be instrumental in scaling our fee management systems, driving technological innovation, and ensuring seamless integration across our seller experience
- You are the right person for this role if you are a self-starter, collaborative and data-oriented problem solver who is customer obsessed and passionate about the positive impact environmental compliance and technology can have on Amazon, its Sellers and end customers
- Define and execute the product vision and strategy for the next generation of our chargeback technology platform
- Own the end-to-end product roadmap for scaling chargeback operations across multiple EU marketplaces
- Lead the technical strategy for automating and optimizing fee calculations, recovery processes, and payment systems
- Drive architectural decisions and technology choices that enable scale and operational excellence
- Partner with engineering teams to build robust, scalable solutions that support complex fee scenarios and real-time processing
- Develop data-driven insights to optimize fee recovery and improve seller experience
- Work cross-functionally with Finance, Legal, Operations, and Tech teams to align technology solutions with business requirements
- Champion customer needs and translate them into technical requirements and feature priorities
- As a Senior Product Manager for EPR Pay on Behalf Chargeback technology, you might find yourself:
- Leading strategic planning sessions with engineering teams to architect scalable solutions for our chargeback platform
- Analysing metrics and customer feedback to drive platform optimization decisions
- Meeting with senior stakeholders to present your technology vision and secure investment
- Running technical design sessions to solve complex chargeback scenarios
- Collaborating with EU marketplace teams to ensure solutions meet diverse market needs
- Reviewing product backlog and sprint priorities with engineering teams
- Creating executive communications about platform scalability progress
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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