Senior Implementations Services Associate, LogicGate
$75-88k
+ Variable + Equity
Cloud-based platform for governance, risk, and compliance
Open for applications
Cloud-based platform for governance, risk, and compliance
201-500 employees
Open for applications
$75-88k
+ Variable + Equity
201-500 employees
Company mission
To empower organizations and businesses to innovate and create a better world.
Role
Who you are
- Bachelor’s Degree
- 3+ Years experience in management consulting / risk advisory
- Experience in GRC, risk management, compliance, or audit, preferred
- Experience with cybersecurity and/or risk management frameworks such as NIST 800-53 and ISO27001, preferred
- Passion for SaaS applications – able to understand the value and limitations of the Risk Cloud platform, front and back
- Great people skills – ability to quickly understand your audience and tailor the right message to them
- Ability to manage multiple accounts/priorities at a time – organization, time-management, and attention to detail are critical
- A drive to learn and be curious, with the desire to understand our customers’ problems and then effectively communicate and demonstrate how Risk Cloud can help
What the job involves
- We are seeking an energetic Implementation Senior Associate that has a passion for delighting customers by delivering winning strategies and solutions
- We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities
- This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption
- Assist new customer on boardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
- Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
- Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
- Consult with the customer to deliver the appropriate implementation experience based on each customer’s maturity:
- Deploy our out-of-the-box applications
- Utilize our application templates as an accelerator to get customers up-and-running quickly, applying configuration changes as needed
- Configure highly customized use cases on Risk Cloud based on unique customer requirements
- Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
- Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
- Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
- Collaborate cross-functionally with other LogicGate teams throughout the customer journey
- Work with the Sales and Solution Engineering teams as needed to assist with implementation scoping and expectation setting, as well as to ensure a smooth handoff from pre-sale to post-sale
- Engage with Integration Services team to assist with gathering requirements to build custom Risk Cloud integrations, when applicable
- Partner with the Professional Services, Customer Success, and Relationship Management teams to ensure a smooth handoff of the customer experience from onboarding and implementation to ongoing partnership
- Share feedback and intelligence with the Product and Development teams to identify new potential features/functionality and influence our Risk Cloud product roadmap
- Conduct highly effective meetings with customers over web conference
Our take
LogicGate provides SaaS-based risk and compliance solutions to help companies track and automate changing, disorganized governance, risk, and compliance (GRC) processes. Its Risk Cloud and Risk Cloud Exchange platform prioritizes flexibility and ease of use, leveraging no-code capabilities to help companies efficiently optimize their risk-management process.
A Deloitte report suggests that a vast majority of companies are aware both of the need to improve their GRC practices and of the benefits that tech integrations could bring in addressing this vulnerability. GRC software like LogicGate could stand to win big as companies invest in keeping up to code - certainly, LogicGate has won significant investment to date, and has won a leading position in the GMC software market.
Indeed, businesses now recognize the importance of a robust and flexible risk-management strategy, hence LogicGate is addressing an urgent and growing demand. With the GRC software market expected to break the $50 billion mark globally by 2025, the company looks set to enjoy sustained and strong growth if it can stay competitive. Its 2021 series C funding was used to enhance its platform and expand its international presence.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Jul 2021
$113m
SERIES C
Dec 2020
$8.8m
LATE VC
Total funding: $156.6m
Company benefits
- 47 days off starting your first year, including paid volunteer time
- 12 weeks parental leave
- $1,000 annual educational stipend
- Ongoing learning and development
- Stock options and annual performance bonus opportunities
Company HQ
River North, Chicago, IL
Leadership
Matt Kunkel
(CEO & Co-Founder)Having studied at Indiana University, they spent 6 years at FTI Consulting, before working from 2011 to 2015 as a Director of Navigant Consulting. They left in July 2015 to co-found LogicGate as CEO.
Dan Campbell
(Co-Founder)They started their career as a Web Application Engineer at the University of Michigan before joining Navigant as a Senior Consultant. In June 2015 they co-founded LogicGate with Matt.
Jon Siegler
(CPO & Co-Founder)They worked as an Accenture Analyst for over a year before joining KMR Group, where they worked as a Senior Analyst for over 3 years. they spent almost 4 years as a Navigant Associate Director before co-founding LogicGate.
Share this job
View 5 more jobs at LogicGate