Strategy & Operations Lead, AlphaSense
3 days a week in office
Market intelligence and search platform
Be an early applicant
Market intelligence and search platform
1001+ employees
Be an early applicant
3 days a week in office
1001+ employees
Company mission
AlphaSense's mission is to organize the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- 5+ years of professional experience, ideally in consulting, corporate strategy, or a high-growth startup
- Analytical breadth and depth: Advanced Excel + SQL
- Familiarity with modern business intelligence (Tableau, PBI, Looker), data manipulation tools, and low/no-code automation tools is a plus
- Ability to execute: Quick learner; willing to dive in and get their hands dirty. Ability to juggle multiple projects at once and comfort making decisions
- Experience in process mapping and development. Lean Six Sigma is a plus
- Curious & Innovative: Proven track record of creative problem solving. You seek exposure to different types of problems and want to try your hand at different sides of the business. You want to gain experience in a high growth startup
- Communicative: Experience delivering presentations and materials to an executive audience. Ability to interact with all levels of the company to influence company operations
- Currently reside in the Greater Chicago Area
What the job involves
- Reports to: Senior Director, Content Operations
- As the Strategy and Operations Lead, you will be responsible for forecasting & planning, account strategy, goaling & incentives, and strategic initiatives for the Customer and Compliance Operations departments
- You will maintain our Operating Model, support data-driven decision-making for management teams, execute on strategic initiatives, and present insights to executive teams
- This role will be instrumental in establishing how we can scale our call services to more clients and grow content for our research platform
- You will be seen as the key business partner for Operations Leadership, and you will support the medium and long-term project initiatives of Department management
- You will partner closely with the Operations, Go-To-Market, Enablement, Ops Systems, Product, Finance, and other roles to ensure the broader organization is communicating effectively and working collaboratively
- This role will be accountable for driving productivity, effectiveness, efficiency, scalability, and continual enhancements for client-facing teams as we enable content growth. An ideal candidate will be highly analytical, self-driven, collaborative, and strategic
- Set departmental goals, operational targets, staffing, and budgeting
- Manage aspects of the annual planning process
- Oversee quarterly forecasting and monitor capacity for hiring needs
- Execute account strategies, manage territories, and ensure proper staffing levels
- Implement account planning and territory balancing as needed
- Support goal-setting and commission plans across teams
- Re-evaluate KPIs and design role-based commission plans
- Design and administer role-based commission plans
- Execute on continuous improvement, growth strategy, and business analysis initiatives
- Identify and execute on 1-3 strategic initiatives per quarter, setting goals and measuring impact
Our take
Manual research can be a serious pain : financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it is now setting its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company values
- Customer obsession - We measure ourselves against a simple yardstick: do our clients rave about us?
- Passion for product - Building a powerful yet simple and beautiful product is in our DNA
- Results - We value execution and outcomes over appearance and office politics. It’s that simple
- Diversity of perspective - Great ideas come from everywhere and anywhere
- Think big - We believe AlphaSense can change the game, and possibly the world
- Ownership - As owners of AlphaSense, it’s everyone’s job to ensure we do great work - and to always look for opportunities to do better
- Acceleration - We’re a fast-growing and fast-moving company. Do it, iterate, and try again
- Trust - We trust our colleagues to do what’s right and what’s best for the company
- Teamwork - Helping our colleagues succeed always comes first. We are serious about our work - and have fun too
Company HQ
Union Square, New York, NY
Articles
Leadership
Jaakko Kokko
(CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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