Technical Documentation Lead, Ocuco
3 days a week in office
Omnichannel solutions for optical retailers & labs
Be an early applicant
Omnichannel solutions for optical retailers & labs
201-500 employees
Be an early applicant
3 days a week in office
201-500 employees
Company mission
To harness cutting-edge technology to build the digital framework for the future of eyecare.
Role
Who you are
- Bachelor’s degree in Technical Communication or relevant technical qualification
- 3+ years of Technical Writing experience in a software company
- Strong understanding of technical writing best practices and methodologies
- Familiarity with software development processes, including Agile and SAFe
- Proficiency in tools such as Markdown, XML, Adobe FrameMaker, MadCap Flare, or similar
- Native level of fluency in English
- Ability to explain complex concepts in simple, clear terms for non-technical audiences
- The Successful candidate will also have:
- Experience in the healthcare or optometry industry
- Basic knowledge of programming languages (e.g., Python, JavaScript) or APIs
- Familiarity with content management systems and version control systems (e.g., Git)
What the job involves
- Ocuco offers an exciting opportunity for a talented Technical Documentation Lead to join our global development team
- The successful candidate will work closely with the software development team to create, edit, and manage technical documentation that supports our products and services
- This includes user manuals, online help, API guides, training materials, and technical specifications
- The work will bridge the gap between technical complexity and user-friendly communication, ensuring our global audience of opticians and optometrists can effectively use our software
- Maintain consistent, up-to-date product documentation
- Define and own processes for documentation workflows
- Oversee discoverability and user experience of documentation platforms
- Collaborate closely with product managers, developers, and customer success teams
Our take
Healthcare management software is projected to grow to a value of over $25 billion by 2030, indicating exponential growth in the sector and a myriad of competitors in the space. However, Ocuco has cornered the market for eyecare software through products including "Acuitas" and "Innovations".
Acuitas is software designed for independent opticians and chain stores, providing a streamlining process for top-tier patient care management as well as omnichannel sales and marketing tools. Innovations is a Lab Management System designed to optimise processes in lens manufacturing, calculations, inventory, and the many actions involved in designing a pair of glasses. Together, these two products serve thousands of global sites and labs.
Founded in 1993, Ocuco has kept up with technological innovations over the decade. The company is still going strong in the face of an accelerating healthcare management system industry, having been awarded $60 million in growth equity in 2023 that is cited to boost “global momentum”.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Aug 2023
$62.2m
GROWTH EQUITY VC
Total funding: $62.2m
Company benefits
- Growth: At Ocuco, we offer annual training budgets to harness, develop and empower our people to reach their full potential throughout their careers
- Rewards & Benefits: Ocuco offers competitive packages in all locations. We value being able to offer our people supplemented pensions, lunch allowances and a truly international environment
Company HQ
Ballycoolen, Dublin, Ireland
Articles
Leadership
Leo Mac Canna
(CEO)Previously worked as an Analyst at Credit Suisse and Ricoh Company Ltd.
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