Senior Systems Engineer, Wolters Kluwer
Data Center
Hybrid (8 days/month)
2+ days a week in office ( Waltham, MA)
Information services and software solutions
Open for applications
Information services and software solutions
1001+ employees
Open for applications
Hybrid (8 days/month)
2+ days a week in office ( Waltham, MA)
1001+ employees
Company mission
To empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Role
Who you are
- BS Computer Science, Computer Information Systems, or equivalent with 4-5 years of relevant experience in Windows and Linux server and network administration
- Microsoft Certification Systems Engineer / MCSE preferred
- Expertise in the build, configuration, installation and troubleshooting of Windows server Enterprise and Standard production environments is a must
- Knowledge of HPE hardware (Proliant, rack servers, and tape library) and storage systems including NAS (Network Attached Storage), SAN (Storage Areas Network) and DAS (Direct Attached Storage) a must
- Experience with server and storage hardware components troubleshooting, upgrades, and testing, is a must
- Experience with data center networking, cabling, and best practices standards, is a must
- Ability to work Onsite in Waltham, MA office
- Experience administering, maintaining and supporting Active Directory, AD domains and terminal services a must
- Experience performing firmware upgrades, OS upgrades, and hardware upgrades is a must
- Knowledge of TCP/IP network protocols, including DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Systems), SMTP (Simple Mail Transfer Protocol) and VPN, is essential
- Proficiency in PowerShell and BASH scripting is essential
- Experience and knowledge regarding the capabilities and limitations of servers essential. Requires a big-picture understanding of the impact system changes have on the entire infrastructure
- Experience with the following technologies is a plus: ARCServe Backup or equivalent enterprise backup software, knowledge of Cisco firewall, and F5 Load balancer
- Must be able to communicate effectively and work well in a team; able to handle independent responsibilities with minimal direction
- Must possess exceptional written and verbal communication skills
- Domestic travel is required <10%. Local data center travel as required
- Ability to lift and rack data center grade equipment up to 50 lbs
What the job involves
- This position will be part of an IT team dedicated to the GainsKeeper business spanning multiple data centers
- Will also support data center operations and provide limited desktop support. Report to the Infrastructure
- Perform Windows and Linux based system builds
- Maintain & support Internet host servers in 24 x 7 processing environments
- Setup, maintain, and support Active Directory domains (sites, DNS & DHCP). Create group policies in Active Directory and manage users/groups
- Configure and support terminal services on Windows servers
- Execute firmware upgrades, OS upgrades, and hardware upgrades
- Respond to all support issues requests in an expedient manner, providing clear and informative status entries, resolution entries and quality assurance closure. Will work to identify the root cause of any issues and strive to incorporate solutions that are correct, with zero rework
- Share on-call rotation with other team members
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
The company is currently focused on its 2022-2024 strategy, which is a three-year value elevation strategy aimed at accelerating expert solutions, expanding its reach, and evolving its core capabilities. After delivering on its 2019-2021 strategy (resulting in €4.8 billion in revenues in 2021 alone) Wolters Kluwer is well set to remain on its long-standing path of growth and success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Hybrid/Flexible Work Environment
Company values
- Focus on Customer Success - Customers are at the center of everything we do
- Make it Better - We're Committed to Continuous Improvement
- Aim High and Deliver - We're responsible for delivering the right results
- Work as a Team - We're stronger together
Company HQ
Alphen aan den Rijn, Netherlands
Articles
Leadership
Nancy McKinstry
(CEO & Chairman of the Executive Board, not founder)Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.
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