Revenue Operations Manager, The Economist
2-5 days a week in office
International weekly newspaper
Posted today
International weekly newspaper
1001+ employees
Posted today
2-5 days a week in office
1001+ employees
Company mission
To take part in a severe contest between intelligence, which presses forward, and an unworthy, timid ignorance obstructing our progress.
Role
Who you are
- Ability to think analytically, and critically evaluate the information gathered from multiple sources
- Reconcile conflicts, and bring high-level information to life for
- Perform as a change agent, working with champions across the business to deployment, and support training on the process, tools and resources across the teams
- Understanding of commercial team drivers, behaviours and requirements
- Experience partnering with Sales leadership teams and frontline sellers providing proactive reporting and actionable insights
- Ability to think beyond the problem at hand and consider root cause behaviours, to deliver process optimization and data insights
- Excellent Excel, Salesforce and data visualisation capabilities
- Strong communication and collaboration skills
- Proactive working style with the ability to adapt to change
- Excellent analytical and problem-solving skills
- Ability to collaborate in multidisciplinary teams and work independently
What the job involves
- We are looking for a permanent Revenue Operations Manager who will be part of a newly formed central revenue operations and enablement group, partnering with the B2B business to provide trusted expertise for process enhancements, reporting analytics and data insights
- This new group, created as part of the Client and Commercial Excellence (CCE) transformation programme, will provide a central overview on our commercial business
- The team will help Sales and Marketing deliver scalable growth for The Economist Group suite of brands, and be part of ensuring the transformation drives a world class client and commercial experience
- CRM knowledge and ability to facilitate data backed business decisions with different business units within the group will be a key part of this success
- Reporting to the Head of Sales Enablement and Transformation, the Revenue Operations Manager will be responsible for identifying key areas for growth or process improvement and turning them into actionable outcomes for the commercial and marketing teams
- This is a key role in maintaining central levels of best practices, creating scalable, actionable insights and driving excellence across the group, while partnering and understanding where there needs to be dynamic flexibility for our businesses
- The Revenue Operations Manager will work with colleagues in the team, and across the business to ensure that teams are working well with the new CRM environment, governance and data consistency is embedded and managed, and that operational questions and requirements come through the central team to bring the business closer to foundations of technology and tools for success
- At all times look for sales process optimisation, efficacy and capability building. Leverage experience to support system improvement, and implementation
- Deploying standardised processes, tools, analysis and knowledge assets related to Sales and Marketing Operations from a newly formed central team; as a result of a large transformation programme
- Partnering with one business unit sales and commercial finance team as a key specialist, collaborating and actively contributing to the optimisation of the sales coverage, compensation and workflows; while maintaining and evangelising for the lens of consistency and centralised best practice
- Create and deploy a sales analytics framework to provide real-time business insights to the business unit leaders, through our CRM system (Salesforce), and work with a programmatic scorecard of KPIs to deliver on a regular cadence to stakeholders and leaders
Salary benchmarks
Our take
Founded in 1843, the Economist is one of the best-known and well-read current affairs publications in the world, able to boast an ever-growing international circulation of around 1.5m readers. With sections ranging from US business news to the best new books & art, The Economist is a key figure within the huge journalism market.
Given its big market share, the key question for The Economist will be where it goes from here. Likely, the plan will be to carry on with business as usual. Critically, unlike many of its competitors, during the coronavirus pandemic The Economist has seen little decline in business, even as sales of paper-newspapers have declined globally. In particular, this is because the Economist has been operating a hybrid system of online and paper news for many years now, and so its core business has had relatively little to adapt to during the pandemic.
So, the key thing for The Economist will be ensuring that it keeps producing high-quality journalism into the future. In an age where the news is constantly plagued by distrust and misinformation, The Economist has a golden opportunity to set itself apart as a quality institution going forward.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Team +/ individual performance bonuses
- Extended life assurance
- Training and development programmes
- Funding available for further education
- Work from home opportunities
- Health insurance
Company values
- Independence
- Integrity
- Excellence
- Inclusivity
- Openness
Company HQ
London, UK
Articles
Leadership
Lara Salameh Boro
(CEO (Not Founder))Lara has prevoiusly been CEO at Top Right Group and Informa. They are also a Non Executive Director at RWS HOLDINGS PLC.
People progressing
Joined as Digital Marketing Specialist in 2016, promoted three times since to Head of Owned Audience.
Diversity, Equity & Inclusion at The Economist
- Commitment to equal opportunities and inclusion
- Applications from all backgrounds encouraged
Share this job
View 9 more jobs at The Economist