Director of UX, UnitedMasters
$210-245k
Offers bonus, stock options
4 days a week in office
Digital music distribution
Open for applications
Digital music distribution
501-1000 employees
Open for applications
$210-245k
Offers bonus, stock options
4 days a week in office
501-1000 employees
Company mission
To enable artists to maximize their creative and economic potential by giving them all the tools and support they need to directly connect with their fans.
Role
Who you are
- This role requires a design leader who has extensive experience designing for mobile apps and responsive web products, bringing consistency, craft, and clarity across platforms
- You must be comfortable alternating between high-level UX strategy, pixel-level detail, and customer discovery
- Strong project management skills and ability to prioritize work to successfully balance several work streams at a time
- Ability to pay meticulous attention to detail and possess a deeply pro-active, hands-on mentality
- Possess deep appreciation and sensitivity towards people, culture, and values
- Ability to execute on priorities with a strong sense of urgency, ownership and accountability
- Ability to handle confidential and sensitive information with tact, diplomacy, and discretion
- Proactive collaborator among various stakeholders and peers
- Personable, smart, passionate, and optimistic
- 8+ years of UX/UI or product design experience for consumer-facing mobile apps (iOS + Android) and responsive web products
- 3+ years managing designers or leading design teams
- Strong portfolio showing high-quality cross-platform design work, including flows, visual systems, and interaction patterns
- Demonstrated experience as a hands-on designer and player/coach
- Expertise in user research, usability testing, customer discovery, and insight synthesis
- Proficiency with Figma, prototyping tools, mobile design systems, and responsive layout frameworks
- Exceptional communication and storytelling capabilities
- Preferred Qualifications
- Experience in creator platforms, music tech, digital media, or marketplace ecosystems
- Familiarity with experimentation/analytics systems (A/B testing, funnels, behavioral data)
- History of partnering deeply with engineering teams to ship mobile and web features at scale
- Ability to coach designers across mobile interaction patterns, responsive best practices, UX writing, visual craft, and systems thinking
What the job involves
- UnitedMasters is seeking a Director, UX to lead the design vision, customer research, and end-to-end product experience across iOS, Android, and web. You will manage a small team of UX/UI designers while also being deeply hands-on—a true player/coach who actively designs, prototypes, and conducts research alongside your team
- You’ll partner with Product, Engineering, Marketing, and Data Science to deliver intuitive, artist-first experiences that drive growth, retention, and label partner success
- Define and articulate a multi-platform UX strategy spanning iOS, Android, and web
- Establish a unified design language and systems that scale across mobile and desktop experiences
- Champion simplicity, accessibility, and consistency across all surfaces
- Deliver high-quality designs and prototypes for mobile apps and web interfaces, demonstrating mastery of platform-specific interaction patterns
- Lead critical product surfaces including onboarding, distribution tools, subscription areas, analytics, payments, and artist monetization features
- Collaborate directly with engineers to ensure designs are technically feasible and implemented with high fidelity across platforms
- Coach designers on mobile UI patterns, responsive design, gesture-based interaction, and layout systems
- Conduct user interviews, usability tests, concept evaluations, and surveys across mobile and web contexts
- Build a deep understanding of how artists and label partners use our products across devices
- Turn insights into product opportunities, UX improvements, and roadmap guidance
- Evangelize research findings across executives and cross-functional teams
- Manage, mentor, and develop a small but high-impact UX/UI design team
- Establish design critique rituals, quality standards, and platform-specific guidelines for mobile and web
- Implement design ops practices to streamline workflows, improve velocity, and reduce design debt
- Build career paths, growth plans, and structures for scaling the UX function
- Collaborate tightly with Product and Engineering to shape requirements, define success metrics, and plan releases across mobile and web
- Work with Data Science, Artist Relations, and Marketing to create culturally resonant, data-informed experiences
- Influence roadmap and prioritization using clear UX rationale and customer insights
Our take
Music distribution services provide ways for musical artists to release their music in both digital and physical formats. However, musicians usually don't retain the often lucrative rights to audio masters and audience insights, and merchandising and concert tickets must be organised elsewhere.
UnitedMasters is a music distribution service that acts as a direct pipeline for musicians and their commercial efforts. The service allows users to retain the rights to audio masters and audience data, in addition to providing a platform for the sale of merchandise and concert tickets. The platform’s aim is to give artists full control over the monetization of their music based on a regular subscription cost.
UnitedMasters has attracted significant backing from heavyweights like Apple, a16z, and Alphabet, while securing partnerships with platforms like Bose, TikTok, and Twitch. More than just validation, these relationships expand how artists can be discovered, promoted and monetized at scale - opening doors to major commercial and record deal opportunities that go well beyond the reach of traditional distribution platforms.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2021
$50m
SERIES C
Mar 2021
$50m
SERIES B
Total funding: $240m
Company benefits
- Health & Well-being: Our health plans provide comprehensive coverage for you and your family. We offer robust medical, dental and vision benefits, with the option to enroll in FSA and HSA to save for the care you need. Plus, you can get free fitness classes through insurance, and healthy snacks at our offices
- Emotional & Mental Well-being: Focus on mental health and well-being has become more important than ever. We offer a spectrum of support for your mental well-being; from Headspace mindfulness and meditation, to free therapy and psychiatry at Talkspace
- Financial Well-being: Every full-time employee is eligible to take part in our 401(k) with company match, and competitive compensation
- Flexibility & Time Off: We believe that flexible time off allows our team members the freedom to balance the responsibilities of both their work and home lives. We also have 15 paid holidays and a paid company winter break. We offer generous paid leave and support for expecting parents and growing families
- Discounts & Perks: We want you to feel your best, both professionally and personally. We’re proud to offer inspiring office spaces with engaging events, commuter benefits, and discounts on the services you want and need
Company HQ
Dumbo, NY
Leadership
Steve Stoute
(Founder & CEO)They are also the founder and CEO of Translation. Previously Steve was the President of Urban Music at Sony, and before that he was an Executive VP with Interscope Geffen A&M Records.
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