IT Engineer, Affirm

• We’re seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm’s growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development—building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise
• 3–5 years of experience in IT Engineering, Systems Administration, or Solutions Engineering within a SaaS or enterprise environment
• Deep understanding of modern SaaS ecosystems, SSO/SCIM integrations, and identity/access management frameworks (e.g., Okta, Azure AD)
• Hands-on experience coding and automating with APIs and scripting languages (Python, JavaScript/TypeScript)
• Strong communication and stakeholder management skills—capable of bridging business goals with technical implementation
• Demonstrated ability to manage multiple priorities and deliver measurable results in a dynamic, fast-paced environment

Desirable

• As an IT Engineer, you’ll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems
• Technical Strategy & Systems Design: Partner with business and technical stakeholders to translate requirements into scalable, secure, and user-centric solutions. Design architectures that integrate SaaS platforms, identity systems, and automations across the enterprise
• Automation & Integration Development: Build and maintain automations using REST APIs, scripting languages (Python, JavaScript/TypeScript), and workflow platforms (e.g., Okta Workflows, Workato, Zapier). Streamline repetitive processes and strengthen cross-system interoperability
• AI & Emerging Technology Enablement: Leverage AI-assisted tools to accelerate development, incident response, and documentation. Experiment with generative AI and workflow intelligence to improve IT operations and knowledge management
• Operational Reliability & Security: Enhance the reliability and resilience of critical IT services. Implement monitoring, alerting, and governance practices that protect data and maintain compliance with security standards
• Incident Resolution & Root Cause Analysis: Troubleshoot technical issues efficiently, conduct root cause analyses, and deliver durable long-term fixes that reduce operational noise and support business continuity
• Knowledge Sharing & Collaboration: Create and maintain technical documentation, playbooks, and process diagrams. Mentor teammates and contribute to a culture of transparency, automation, and continuous improvement