Deal Operations Manager, Ping Identity
$90-115k
Identity and access management solutions
Open for applications
Identity and access management solutions
1001+ employees
Open for applications
$90-115k
1001+ employees
Company mission
To make digital experiences both secure and seamless for all users, without compromise.
Role
Who you are
- 5+ years of experience in Deal Operations, Deal Management, or a similar business facilitation role
- Strong understanding of enterprise SaaS subscription models, forecasting, and revenue recognition policies
- Proven ability to guide Sales on deal structuring while balancing revenue, profitability, and compliance, as well as foresight to mitigate delays in sales cycles through strong internal stakeholder collaboration
- Must have hands-on experience working in Salesforce (SFDC)
- Ability to navigate cross-functional teams to remove blockers and drive deals to close
- Comfort working in a fast-paced, deadline-driven environment, including extended hours during quarter-end
- Strong attention to detail paired with the ability to see the broader business impact
- Highly responsive, collaborative, and solutions-oriented mindset
What the job involves
- Reporting to the Americas Senior Manager, Deal Management, the Deal Operations Manager partners cross-functionally to support deals from the customer proposal stage through the full Quote-to-Cash lifecycle
- You’ll work closely with Sales, Finance, Revenue Recognition, and Legal to shape, structure, and approve complex deals — ensuring accuracy, compliance, and speed while maximizing ARR
- Provide end-to-end Deal Operations support for your assigned region, from proposal through order booking per the below:
- Reply to, manage, and facilitate exception approval requests related to pricing, business terms, and deal structures in a timely and efficient manner through to resolution
- Partner closely with Sales to evaluate and structure complex deals and provide input, guidance, and approval, in balance with revenue recognition policy compliance with ARR optimization
- Support sales reps with quoting and customization of order forms
- Advise on commercial Terms and Conditions and drive approvals from cross-functional stakeholders for non-standard Ts and Cs
- Partner with Finance and Revenue Recognition on non-standard deals to mitigate financial risk and exposure to the business
- Validate sales orders and contracts for policy compliance and manage contracting and booking within Salesforce
- Review and approve all booking packages prior to Finance review and NetSuite sync, ensuring consistency and accuracy across SFDC, PO, and Order Form
- Support training of new sales reps on deal processes, tools, and systems
- Participate in deal reviews and commercial conversations with Account Executives, and sales leadership as appropriate
- Participate in UAT Testing, issue identification, and team projects as needed
Our take
Ping Identity is a platform, delivered through both cloud services and on-premises software, providing a comprehensive Identity and Access Management service. In today’s highly connected digital world, digital identity management services — the process of identifying and authenticating users on networks to access services — has become a key aspect of interacting on the internet.
According to the latest forecasts, the digital identity market is worth approximately $60 billion in 2025, with annual growth rates ranging from 16 to 21%, depending on the source. Consequently, competition is heavy for PingIdentity, with some other strong players in the various branches of identity management, including Okta, LastPass, and Duo Security. The merger between PingIdentity and ForgeRock in 2023 went some way to consolidating a firm rooting in the industry for both companies.
Now combined with Forgerock, PingIdentity has successfully attracted considerable funding and serves hundreds of brands, including Morningstar, Vodafone, and GEICO, as well as the governments of Norway, Canada, and Belgium. Alongside this, both companies were acquired by the leading software investment firm, Thoma Bravo, in 2022 before the merger. This acquisition offered a unique opportunity for PingIdentity to further grow and marked the beginning of an exciting new chapter for the combined company and its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2020
$93.5m
SERIES E
Sep 2017
$88m
SERIES D
Total funding: $233.5m
Company benefits
- AD&D: Benefit to financially help loved ones in case of accidental death or disability
- 100% Company paid Health Care options
- Vacation Allowance
- Health and Wellbeing resources
- Parental Leave and Family Bonding
- Expert Eye Care and the lastest eye wear
- Range of dental coverage
- Retirement programs with several investment options and financial planning services
- Employee Assistance Program
- Free lunches, snacks, and drinks
- Commuter Offset
Leadership
Andre Durand
(Founder & CEO)Is on the board for Jamf, Executive Chairman of Identiverse. Previously the Co-Founder of Digital ID World, LLC and Founder and General Manager of Jabber, Inc.
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